Product Designer (Mid-Level)

About Recurly:

Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worldwide. Subscription businesses such as Sling TV, BarkBox, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2009, Recurly has deployed subscription billing for thousands of companies across 55 countries. Our platform empowers billions of credit card transactions and has enabled customers to recover nearly $1 billion in revenue in 2022.

Recurly is backed by Accel-KKR, a leading technology-focused private equity firm with over $10 billion in capital commitments. The partnership offers Recurly access to significant capital and resources to make continued investments in technology and platform innovation and expand our go-to-market initiatives.

As a Product Designer, you’ll work closely with your product team to learn about the business challenges our customers face, imagine valuable and viable solutions, rapidly prototype and test user experiences, and deliver polished artifacts for development. Expect to tackle design challenges of all sizes: from composing the perfect label for a form field to guiding executive decision-makers on strategies for boosting customer retention.

Responsibilities

• Conduct generative and evaluative research to discern user needs and behaviors.
• Translate findings and insights into usable, effective, and accessible user experiences.
• Identify product opportunities, write user stories and acceptance criteria, and provide thoughtful, creative solutions that apply knowledge of your product area and the business context.
• Contribute to your team's strategy, roadmap, and success metrics.
• Design user experiences for new features and improvements, balancing customer value, experience quality, and development feasibility. Ensure that experiences stay true to the original vision throughout development.
• Explore how emerging AI technology can empower our merchants with superhuman capabilities.
• Communicate ideas verbally and visually through concept designs, flow diagrams, wireframes, mockups, and high-fidelity prototypes.
• Facilitate collaborative design activities with cross-functional partners and involve them in explorations.
• Attend scrum team rituals, including backlog refinement, daily standups, sprint planning, and retrospectives.
• Apply Recurly’s design system to solutions and contribute to its improvement.
• Eagerly seek out opportunities to learn, grow, and improve.
• Advocate for the value of human-centered design.

Qualifications

• 2–5 years of hands-on professional experience designing for digital products.
• Bachelor’s degree in Design or equivalent practical experience.
• A strong product design portfolio that reveals your skills and craftsmanship. Highlight key choices you made and the reasons behind them, demonstrating your design expertise.
• Proficiency using UI/UX design, prototyping, and collaboration tools. We primarily work in (and love) Figma, but we’re always interested in discovering new capabilities.
• Familiarity with the front-end development technologies behind the web. You should be able to predict whether a solution can leverage existing user interface elements and components, or if it demands custom development.
• Strong communication and analytical abilities, evident both in writing and verbally, alongside excellent interpersonal skills.

You'll fit right in if you ...

• Have a positive attitude and understand that every design problem is worth your care.
• Embrace constructive criticism as part of the process and can clearly articulate your design decisions.
• Believe in craft and strong visual design fundamentals, including typography, color, and composition.
• Aren’t afraid to fail and love to iterate quickly.
• Pride yourself on empowering and supporting the success of your peers.
• Care passionately about creating inclusive experiences for all people.

Product Design at Recurly

• The Product Design team is responsible for the user experience of Recurly’s merchants and their subscribers. Product Design is part of the Recurly Product team, which also includes Product Management and Partnerships. This role reports to the Senior Director of Product Design.

Benefits & Compensation:

As a full-time employee, Recurly offers competitive benefits programs, perks and options designed to fit your needs and the needs of your family. We offer medical, dental and vision benefits and a menu from which to choose options that work best for you and eligible dependents. We also offer life insurance, short and long-term disability, hospital indemnity, critical illness coverage, employee accident protection, health savings account (HSA) with company contribution & flexible spending account (FSA) options, employee assistance program, Legal and Pet Insurance.

Other perks may include:

Optional remote or in office work

401(k) Retirement Plan and company match

Company equity

Flex Time Off

Company Events

Training/Development

Tuition reimbursement

Commuter benefits

Volunteer opportunities

Monthly internet stipend

The anticipated salary for this position is up to $125,000 base. Compensation offered will depend upon job-related factors including relevant experience, & skills.

Application Deadline Date: 03/15/2024

Recurly is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Recurly is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected]