Product Enablement Manager

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform.  IntelliShift provides these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking to add a Product Enablement Manager.

As a Product Enablement Manager on our team, you are a critical part of developing and executing programs that provide relevant product knowledge to employees across the company. We are seeking a proven Product Enablement Manager that can help our team members understand the power of our technology starting at new hire, ongoing throughout their journey at IntelliShift, by creating engaging training programs and materials. You will be responsible for helping create user enablement strategies, training programs, and resources to empower users and drive product adoption. You will help develop a strong Go-To-Market motion within the organization for enabling new product launches or upsell opportunities to existing customers. As a member of the product team, you will play a crucial role in release readiness planning and execution.

This is a full-time, remote, US-based salaried position with occasional travel to our NY HQ, tradeshows, or customer sites.

What you will do:

• Focus on the advancement of the product skills of customer-facing roles including Sales, Customer Success & Implementation.
• Develop in-depth knowledge and hands on working experience with IntelliShift products to support the Sales and Customer Success team demos.
• Produce high-quality, detailed, and clear training materials (presentations, video tutorials, how-to guides, FAQs).
• Lead technical writer for internal and external product documentation. (Help Center documentation)
• Work directly with Product Managers to develop department-specific educational resources.
• Build and keep strong relationships with cross-functional stakeholders from Go-to-Market teams (Sales, Customer Success, & Marketing) to ensure deep understanding of their needs, learning objectives and product & partner knowledge gaps.
• Develop in-depth knowledge and hands on working experience of key partner products IntelliShift is reselling to support the Sales and Customer Success teams demos.

What you'll need to do it:

• Bachelor's degree or equivalent.
• 3+ years of proven experience working in product enablement or role supporting end-user training.
• Excellent communication and presentation skills.
• Strategic thinker with the ability to execute.
• Able to collaborate and build good working relationships with multiple teams and roles at a fast pace.
• You have strong project management skills and can effectively manage working on multiple initiatives at once.
• Intrinsically motivated learner who takes a hands-on approach with tools.
• Passion for user experience, with the technical chops to demo products and features to different audiences.

The values you’ll live by as part of the team: 

• Embrace and Drive Change – remain nimble and forward thinking
• Think Bigger - commit to growing the organization and as an individual
• Execute with Passion and Urgency – bring your “A” game
• Be a Good Human – treat everyone with respect
• Drive Trust and Transparency – open and honest communication always
• Always Put the Customer First – maintain a customer-centric mindset

Benefits

We offer competitive compensation, commensurate with experience; $130-145k. We also offer outstanding benefits to simplify the lives of our employees and show them how much we appreciate their contributions. IntelliShift provides company-subsidized medical insurance for all employees (and largely subsidized coverage for families), dental, vision, and 401K with a 4% company contribution. This is a remote full-time, salaried position with occasional travel to our NY HQ, tradeshows, and customer site throughout the country.

Click this link to get more information on the company www.IntelliShift.com

Life at IntelliShift is not about surviving the daily grind. It’s about thriving as part of a team and working toward a common goal — the success of our customers and team members. No matter your title, every member of the IntelliShift team is valued and respected in both their professional and personal aspirations.

Our culture is driven first and foremost by “Be a Good Human” and by recognizing that our continued success as an organization depends on people who are both happy in their work and relentless in their pursuit to be better versions of themselves.

Regardless of whether you work from one of our designated offices or remotely from the comfort of your home, you’ll be afforded the opportunity to enhance your expertise as part of a thriving organization in an industry slated for 4x growth over the next 5 years.