Product Engineer 2DX

ABOUT THE POSITION:
As a Product Engineer in our 2DX team, you will communicate with MISUMI customers to address product design issues, (email & phone), coordinate manufacturing of these products, and complete special engineering related projects as needed. Your responsibilities will fall into two key areas:
Customer Support

• Process custom quoting opportunities between customers and manufacturers (domestic and overseas) to capture new business and support existing business.
• Review customer 2D drawings for completeness; compare with 3D model when available and resolve any discrepancies.
• Maintain internal daily logs, databases, and other team documentation.
• Ensure customer satisfaction by clearly communicating customer requirements such as product specifications and delivery schedule to backend manufacturing.
• Provide internal and external technical design support and education for products including materials, surface finishes, fits, tolerances, and sizing via phone, email, and internal training.
• Ensure compliance to quality; work with Customer Service and Procurement on quality claims; obtain and review quality inspection documents from manufacturing as needed.

Sales Support:

• Promote and educate customers such as design engineers, mechanical engineers, buyers or other professional and technical personnel on custom products and services to increase sales.
• Provide product and design support including manufacturing capability and capacity to increase usage in customer designs.
• Work collaboratively with Sales team to achieve growth goals and understand market requirements.

Other Responsibilities will include:

• Supplier and manufacturing development, manufacturing kaizen, product development, or as needed by the organization.

Travel for this position will be minimal.
WHAT WE NEED FROM YOU:
 

• Bachelor’s Degree in Mechanical, Automation, or Industrial Engineering.
• 1+ years of relevant experience.
• Sizing and specifying Industrial Automation components; hands on experience a plus.
• Highly motivated, organized, responsible, possess leadership, and results oriented. Seriously – this is really important!
• Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint), SQL, VB, VBA (plus)
• Excellent problem solving, interpersonal, and conflict management skills.
• Excellent verbal and written communications skills.
• Strong ability to work both independently and collaboratively as part of a team.
• Knowledge of manufacturing processes and equipment preferred.
• Print manufacturing analysis experience a plus.

WHAT WE CAN OFFER YOU:
MISUMI will provide training you need to be successful in this role, as well as opportunities for growth and innovation in our team-oriented company culture. We have outstanding benefits and retirement plans that allow you to focus on successfully doing your job and exceeding customer expectations and the excitement that comes with growth. The part that matters most is you!
MISUMI is the most comprehensive and user-friendly resource for factory automation components. With a vast selection of 80 sextillion standard and customized parts, MISUMI is an unmatched, one stop shop for meeting customer specifications. We're committed to empowering customers to do incredible design work incredibly fast. MISUMI has been recognized by our employees and we are thrilled to be honored with two 2023 Comparably Awards: One for Happiest Employees and the other for Best Company Perks and Benefits after receiving an award in 2022 for Best Team Leadership. These awards, in combination, highlight our commitment to our employees and culture!