Product Integration Analyst

If you are a person who embraces the opportunity to interface with both technical teams and clients while working on large-scale web-based applications and leveraging your analytical and problem-solving skills to improve product quality and user experience, then The Rockport Group is the place for you.
Position Summary
The Rockport Group is currently looking for an Analyst in the Product Integration Group. This role will be required to work closely with clients and internal product teams to support multiple complex short and long-term projects by participating in the design and testing of the products Rockport develops, interfacing with clients, and configuring the Rockport system to meet clients' needs. Our team is comprised of smart, energetic, and positive professionals to help us create great products and offer outstanding service.
About Us
At the Rockport Group, we enjoy collaborating to solve challenging data management needs using the latest cloud computing technologies. We give each other the autonomy to make decisions and the space to learn from both our mistakes and our successes. We hire highly skilled professionals, then cultivate their passion for learning by creating an environment that both inspires and challenges team members. At The Rockport Group, we believe your potential is one of your strongest assets.
Responsibilities

• Work with clients to define system implementation plans in conjunction with project teams
• Translate business needs into functional and technical requirements
• Ensure clients actively participate in appropriate process phases, including requirements, validation, and end-to-end testing pre-and post-implementation
• Perform manual testing across all product lines
• Actively identify and implement ways to improve monitoring, identify possible functionality improvements or inefficiencies to deliver better value to the customer
• Communicate key insights and findings to the product team
• Document, design, and maintain system processes and drive business or technical problems to complete resolution

Aptitude

• A "can-do" attitude with readiness to roll-up sleeves to get the work done and meet deadlines
• Apply prior professional experience to new contexts to deliver solutions for complex problems
• Strong communication and collaboration skills with the ability to understand and express concepts and ideas effectively through writing, speaking, and presenting
• Strong attention to detail leveraged to analyze issues and apply problem-solving methods to find solutions
• Demonstrated ability to quickly grasp new technologies, tools, concepts, and industry-specific processes
• Prospers in a fast-paced dynamic environment
• Self-driven, constant learner

Requirements

• Bachelor's degree or equivalent practical experience in a Technical, Analytical, or Finance-driven field
• Demonstrated analytical, communication, and interpersonal skills.
• Bonus Points
  • Experience with CRE & Technology
  • Experience with Atlassian Suite (or similar) for documentation & issue management
  • Knowledge of Agile/Scrum development methodologies
  • Working knowledge of SQL
  • Advanced knowledge of Microsoft Excel including VBA

About the Perks
We offer a competitive salary and benefits suite including Medical/Dental/Vision, 401(k) matching, flexible work options, a generous time-off policy, career development, peer recognition, and other fun perks. For a full list please refer to the Benefits @ The Rockport Group section of our careers page.
Interested in the position and think you are a good fit? Please apply. We look forward to talking with you.
The Rockport Group a Commercial Real Estate lending management Software as a Service (SaaS) system that allows for complete organization and analysis of clients' internal information related to CRE lending: analytic tools, a centralized information repository for deal documents, ad hoc reporting, excel integrations, asset-specific chart of accounts, full disaster recovery/security protocols, user-defined fields for custom integrations into a client's workflow and a full audit trail for every field in the system for compliance concerns. https://www.therockportgroup.com/
The Rockport Group is an Equal Opportunity Employer. Refer to our careers page for more details.
Note: Must be United States-based, preferably eastern/central timezone, currently remote with the option to continue remote or hybrid. Must be authorized to work in the United States. Rockport generally does not sponsor individuals for employment-based visas for this position. This posting is intended for individual applicants only. Search firms and agencies should reach out to us separately.