Product Lead - Incubation & Acceleration (Solaria Labs, USRM)

Description

Why this role matters

To win in a world of accelerated change we create protected space to incubate new ideas rapidly test concepts in market and accelerate delivery of insights and capabilities to the core business. Since 2016 Solaria Labs has been reinventing Liberty Mutual’s offerings for the future.

Join a small fast-moving cross-functional team that operates like a startup inside a Fortune 100 company and help shape customer-facing ventures such as the Digital Retention Lab and Liberty+.

The role (in one line)

Lead the framing imagination build launch and iteration of high-impact experiments both bold new concepts (incubation) and fast-tracked opportunities (acceleration).

Why you’ll want to join

• Small high-impact team inside a large stable company autonomy to experiment with direct access to business stakeholders.

• Opportunity to own end-to-end product discovery through launch and scale.

• Collaborative mission-driven work focused on improving customer outcomes.

Location

• Boston Portsmouth and Plano are preferred locations but we’re open to remote workers too.

What you’ll do

• Lead the framing imagination build launch and iteration of two types of experiments:

• Incubation efforts in which we’re testing for value on net new concepts or bold bets

• Acceleration efforts in which we’re fast-tracking known areas of value with extreme ambiguity in order to give the core business a running start

• Partner very closely with the USRM core business including Strategy & Technology Distribution & Marketing Property & Specialty and Auto.

• Lead a cross-functional team focused on experiments by setting exemplary requirements and then project managing execution. This will require the role to have working knowledge of functional concepts process and norms:

• Partner on research and design efforts to create and iterate on digital experiences. This will include ideation sessions design sprints requirements setting UI tradeoff decisions etc.

• Act has a product owner for 1-2 squads . This includes ceremony mgmt. story development technical decisions etc.

• Partner with marketing strategy and delivery to plan and execute on email and other marketing campaigns

• Define success metrics and reporting strategies and then monitor experiment performance and make data-informed decisions.

• Manage tradeoffs across experiments and product roadmaps.

• Monitor performance and make small and large-scale decisions to improve results or sunset experiments.

• Source manage and execute on longer term roadmap.

Example project:

Extreme weather events have a profound effect on our customers for whom we’ve promised to be there when they need us most as well as our business which makes increasing weather resilience a critical priority for Liberty Mutual.

Our team partnered with the Office of Sustainability to explore new ways to help our customers proactively build weather resilience. Together we co-created WeatherReady a new feature that informs and empowers customers to build weather resiliency by providing science-backed advice (sourced from the Insurance Institute for Business and Home Safety) recommended solutions/service providers and tools to track progress.

Qualifications

Who succeeds in this role (Qualifications)

• Self-starter comfortable with ambiguity and rapid change.

• Proven product leadership in consumer-facing digital products and experimentation-driven development.

• Hands-on experience as a product owner working with agile squads (ceremony management story writing prioritization technical tradeoffs).

• Strong track record running experiments (hypothesis design measurement iteration).

• Excellent cross-functional relationship skills able to partner with stakeholders across product design engineering marketing and business teams.

• Strong written and verbal communication and presentation skills.

• Highly organized with strong project management capabilities; able to manage multiple parallel experiments and competing priorities.

• Exceptional planning analytical decision making communication and project management skills

• Minimum 6 years relevant work experience typically 8 years

Preferred Qualifications

• Nice to have: Experience in personal lines insurance or familiarity with USRM (underwriting retention distribution channels) helpful but not required.

• Nice to have: Background in service design UX research or data-driven product analytics.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills experience education certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual our goal is to create a workplace where everyone feels valued supported and can thrive. We build an environment that welcomes a wide range of perspectives and experiences with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits workplace flexibility professional development opportunities and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture which supports every individual to do their best work. Together we cultivate a community where everyone can make a meaningful impact for our business our customers and the communities we serve. We value your hard work integrity and commitment to make things better and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race color national origin sex sexual orientation gender identity religion age disability veteran's status pregnancy genetic information or on any basis prohibited by federal state or local law. Fair Chance Notices

• California

• Los Angeles Incorporated

• Los Angeles Unincorporated

• Philadelphia

• San Francisco