Product Management 3

ABOUT US:

Deluxe Merchant Services+ is a complete payment processing solution that accepts a wide range of payment methods, simplifies PCI compliance and deposits money in your bank account while delivering smooth checkout experience.

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BENEFITS:

• At Deluxe, we know that great people make a great organization. We have a culture that keeps people; 42% of our team has been here over 10 years!

• We value our people and offer generous benefits that are eligible DAY ONE! Including 401K, Medical, Dental, Vision, Flexible time off, Volunteer time off, Paid maternity/paternity leave, Tuition reimbursement, and so much more.

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RESPONSIBILITIES:

The Product Manager owns end-to-end accountability for a product, overseeing that the product delivers value to customers and is a viable business model.

• Responsible for the overall product strategy, roadmap, backlog and P&L, driving performance against KPIs (financial and non-financial).

• Balance investments (money, time, people) in short‐term tactical product improvements with long‐term strategic product investments to maximize ROI

• Provide clear guidance to product management and development teams on customer needs and expected outcomes

• Engage with other key stakeholders across the business to ensure product success

• Define product vision and strategy including goals/objectives, target market, product differentiation, positioning and the plans to grow the product over its lifecycle

• Develop business plan for budget approval

• Manage go-to-market strategy including pricing strategy, guidelines, promotions etc.

• Evaluate product performance and solicit feedback, integrating the voice of the customer into the product, includes gathering and presenting customer insights from research

• Define and drive product KPIs across the business e.g., revenue, customer acquisitions

• Oversee the product P&L to hit revenue or other targets against budget

BASIC QUALIFICATIONS: (Required)

• Bachelors Degree and 8 years relevant experience; OR Masters Degree and 6 years relevant experience

• 5 years of management

• Advanced knowledge and use of behavioral analysis tools to understand user experience across different landscapes

• Technical understanding of product and customer requirements

• Advanced experience executing projects and programs for multiple complex product lines

• Leads and plans process of developing technical/business approaches and new or enhanced technical tools

• Leads efforts to explore and operate outside of currently defined operating outcomes

• Experience with Team Development and Motivation

• Knowledge and Experience in Product Lifecycle Management

• Experience in agile fast paced development environment

• Proven ability to collaborate across multiple business segments and influence without authority

• Proficiency with financial models

• A keen interest in product design, development, integration and the value that products deliver to the end customer to ensure long-term success and customer lifetime value

• Advanced experience using a data-driven approach to understand user behavior and discovering and evaluating product opportunities

• Advanced experience leveraging test and learn frameworks to drive product evolution

• Must be 18 years of age or older

PREFERRED QUALIFICATIONS: (Desired but not required)

• Bachelors Degree in Marketing or Business Management

• 8 years of Product Management or Marketing

• Ability to work through Ambiguity

• Accountability and Initiative

• Communication and Collaboration

• Results Driven

• Analytical Judgement

• Customer Centricity

• Digital IQ and Technology Transistor

Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
EOE/Minorities/Females/Vet/Disability

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].