Product Management Associate (Contract)

Company Description

Do you want to make an impact?

Informa Tech sits at the heart of a thriving business technology community.

And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that really matter.

At Informa Tech, you'll be joining a vibrant community of over 2000 colleagues across 19 locations, and a fast-paced international company that’s part of the UK’s FTSE 100 group of leading businesses. Where else can you rub shoulders with big brands and leading experts, in exciting places, alongside some of the most respected colleagues in our markets?

Job Description

We’re now looking for a Product Management Associate to join our Government & Manufacturing (G&M) team.

This role sits in the Government & Manufacturing (G&M) market pillar and will predominantly be focused on G&M’s Omdia research business.

Initially a contract position, this role will have the opportunity to go permanent.

G&M has a diverse portfolio of data and market intelligence products serving the following markets:

• Manufacturing Technology
• Physical Security Technologies
• Public Safety & Critical Communications
• Smart Buildings & Energy Infrastructure

The Product Management Associate will have a diverse set of responsibilities, supporting the G&M product manager and G&M research team across three core domains.

This role will suit a proactive, organised problem-solver with good commercial awareness.

Product Operations (40%)

• Supporting with the creation and collation of sales enablement materials and product marketing collateral, in collaboration with the marketing team
• Collaborating with content operations and publishing teams to ensure all products are live, visible, functioning as required across all platforms.
• Become domain expert for research product publication workflow, troubleshooting any issues identified.
• Help manage ad-hoc and planned Research initiatives, for example by maintaining a project tracker and supporting with execution.
• Significant stakeholder management to ensure alignment on all research initiatives
• Responding to all research enquiries / product enquiries from the sales team and escalating any issues where appropriate 
• Collaborating with Omdia Central PM team, ensuring all cross-pillar requests are managed
• Proactively identify issues / problems with existing processes and workflows and recommend solutions
  

Data Operations and Analysis (30%)

• Working alongside PM and Data Analyst to analyse product usage reports for all Omdia product and share findings with Research leads and PM
• Collate feedback from internal stakeholders on data analysis requirements, collaborating with Data Analyst to ensure dashboard serve internal stakeholders’ requirements 
• Support any ad-hoc data collection, data-entry (or similar) tasks
  

Commercial / Market-Driven Product Management (30%)

• Work alongside analysts and PM to support with data-driven customer discovery and product validation
• Support with competitor analyses across all product groups, providing inputs for product strategy
• Work directly with analysts to support the definition and launch of new products
• Support PM with maintenance and management of Omdia Outcome and Opportunity Roadmaps
• Customer research and product discovery – conducting surveys and research calls to help validate new product ideas
• Support building customer personas, in collaboration with PM and Marketing
• Pricing quotation support, using Tableau dashboard to advise on recommended pricing
• Collaborate with Omdia marketing to ensure product positioning, value proposition (etc) is all correct across product marketing materials.

Qualifications

Experience

• At least 3 years’ experience in a business analyst, product management, commercial operations, marketing or similar role. Preferably within B2B context but not essential.
• Demonstrated experience working with cross-functional teams and stakeholders, managing projects and facilitating collaboration.
  

Skills & Qualities

• Strong organizational and problem solving skills
• Proactive and self-driven approach to work
• Excellent written and verbal communication skills
• Familiarity with Salesforce (or willingness to learn)
• Proficiency in (or willingness to learn) analytics and visualization tools such as PowerBI and Tableau
• Ability to adapt to a fast-paced environment and manage changing priorities
• Commercial awareness and basic understanding of market dynamics
• Appreciation for – and understanding of – how to use data to make decisions

Additional Information

You can make a real impact at Informa Tech, because what we do matters – and we do it at scale. Informa Tech is a division of Informa, where no two days are the same and you’ll find the freedom, opportunity and support of a fantastic community.

Our benefits include: 

• Competitive Leave Policy (Annual Leave, Birthday Leave, Voluntary Leave and many more!)

Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritise promotions internally.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law

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