Product Manager

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is looking for a talented and motivated professional to join our Product Management team as a Product Manager.

In this highly visible role, you will provide product expertise for our global consumer facing suite of applications. Working closely with your peers, you will participate in the product and feature discovery process, help elicit requirements and ensure what we build aligns with our strategic initiatives and business goals. Furthermore, you take great care to ensure what we build is ultimately delivered through product development and into the hands of our clients. Your extensive product management knowledge and understanding of the industry provides the best recipe for execution and guidance across our development teams.

What you’ll be doing:

• Understand the opportunities that our business and our fans desire through research and interaction with stakeholders and consumer data.
• Turn input and feedback into solutions that make our suite of applications even better.
• Work closely with internal teams (Tech, Sales, Finance, Client Services) to identify features for the roadmap.
• Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle.
• Excellent analytical skills with an understanding of Web Analytics, engagement KPI's and a mature understanding of how to build business cases, measure benefits and communicate results
• Use your product management knowledge and experience to juggle multiple projects with competing priorities.
• Evangelize and communicate the value of our products and services.
• Demonstrate our three pillars to success - Trust, Influence and Impact.

Skills and experience we're seeking:

• Minimum 3 years experience in Product Management is required.
• Bachelor’s degree required. Earning an MBA is a plus.
• Experience managing B2C products is required.
• Demonstrate the product management discipline when working on projects.
• Discovery experience collecting qualitative customer feedback and quantitative data to inform decisions.
• Proven success in building products that scale and meet customer needs.
• Demonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing
• Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail
• Comprehension of the product marketing / launch process.
• You are outcome vs output oriented.
• Positivity is part of your being.
• Familiarity with standard development tools such as Jira, Trello, etc
• Ability to stay organized in a highly demanding environment.
• Bonus: You have built features for a live entertainment ticketing system.
• Bonus: You have strong technical acumen and comprehension of architecture.
• Some travel may be required depending on location.

What’s in it for You?

• An opportunity to provide product expertise for our global consumer facing suite of applications
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-min Recruiter Zoom Interview
• Stage 2: 30-min Hiring Manager Zoom Interview 
• Stage 3: Product Management (Take home) Exercise 
• Stage 3: 60-min Peer Zoom Interview 
• Stage 4: 30 min SVP Zoom Interview
• Stage 5: 30-min COO Zoom interview

Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 300+ clients in the US and Europe, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, we also work in wonderful offices throughout the US, the UK, and Europe. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.

To learn more about our culture and values, visit: https://solutions.axs.com/careers/