Product Manager

Hours

40

Department Overview

TD Bank's Credit Cards and Unsecured Lending organization offers consumer credit in three areas: TD-branded credit cards and personal loans; retail sales financing programs, and co-branded and private label card partnerships. Our consumer loans are distributed through our East Coast retail store network and nationally through hundreds of partnership programs with retailers and other third-party organizations.

Job Details

The Product Manager oversees the end to end management of TSYS servicing platform migration tasks and Point-of-Sale program, and characteristics that meet customer needs and are priced to meet the Unsecured Lending profit and loss objectives. Product Manager will play a crucial role in driving the development and success TD Fit Checkout (POS) Payment Product. Primary responsibility will be to shape the product strategy, gather requirements, and lead the end-to-end product development to support TSYS servicing migration and POS product. Create seamless payment experiences and have a strong track record of delivering successful products This role acts as a source for innovation led through customer insights and creating a better customer experience with a TD Fit Checkout (POS) Payment Product. The role is accountable for business results, working with cross functional team and External vendors teams to ensure best customer experience and volume targets are met.

Core Responsibilities:

Collaborate with stakeholders to define the product vision, goals, and roadmap for the Point of Sale Payment Product. Conduct market research and competitive analysis to identify key trends and opportunities.

Elicit and analyze business requirements from internal teams, customers, vendors and partners. Translate requirements into clear and actionable product specifications to support TSYS Servicing migration

Prioritizes the presence and relative importance of key product deliverables

Ensures maximum profitability via management of risk levels authorizes risk policy changes as appropriate

Work closely with cross-functional teams, including Tech, Vendors and Legal & Compliance, to oversee the development and delivery of the Point of Sale Payment Product. Ensure timely and successful product releases

Champion user-centric design principles and work to enhance the customer experience of the POS product. Analyze user feedback and data to iterate and improve the product continuously.

Develops and manages the product development calendar and oversees the successful and seamless execution of deliverables

Define key performance indicators (KPIs) to measure the product's success. Regularly monitor performance metrics and take data-driven actions to optimize product performance and user satisfaction

Ensures all products are in compliance and meet all regulatory requirements

Collaborates with business lines in establishing new services and products

Job Requirements

Education & Experience:

Undergraduate degree or product management certificate and/or

7+ years relevant experience

Previous Product experience typically required

Advanced knowledge of and ability to conduct product research, product analysis and development, forecasting, pricing, competitive intelligence

Knowledge of current and emerging competitor and market trends

Ability to lead, plan, implement and evaluate program/project activities to ensure completion of product initiatives

Ability to forecast and contribute to strategic direction of the product management function and provide advice to senior leadership

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships across teams and functions

Ability to work successfully as a member of a team and independently

Ability to exercise sound judgement in making decisions

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Skill in preparing and managing budgets and P&L

Knowledge of and/or skill in using analytical software tools, data analysis methods and reporting techniques

Skill in using computer applications including MS Office

Ability to handle confidential information with discretion

Must be eligible for employment under regulatory standards applicable to the position.

Company Overview

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us . Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at [email protected] . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.