Product Manager

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

Our product management team is responsible for the definition of our next generation mission critical group communications system strategy, go-to-market approach and product roadmap. The team interacts with development and UI/UX teams based in Copenhagen, Krakow and the Chicago area. We are spread across the US with a concentration in Chicago. We utilize an Agile development process and incorporate continuous feedback from our customers.
Job Description

Responsible for developing and maintaining a big-picture vision and roadmap that supports the Company’s strategic goals for MSI’s Ally solution, a hosted records management product targeted at the private security market. Validate and develop ideas based on industry experience and contact with customers and stakeholders. Must possess a blend of business and technical skills. Must enjoy spending time in the market to understand the customers’ needs.

Motorola Solutions is looking for a dynamic Product Manager to join a high energy, collaborative team working on cutting edge solutions for public safety and commercial customers’ communications and workflow application needs. This team has end-to-end ownership of the definition, planning, delivery and sunset of the entire portfolio. Members drive product & solution direction across engineering, sales, marketing, supply chain, services and field engineering.

Product Managers are the CEOs of their product. Product managers must plan for what the teams will deliver and when they will deliver it. The product manager manages dependencies in and across releases, product and support teams; and manages releases with phases and milestones.

Responsibilities:

• Responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the development team will build. 

• Create and manage feature backlog, roadmap, and vision.

• Complete ownership of their product portfolio from end-to-end.

• Define financial goals, including product cost and cost to deliver services

• Maintain strong financial governance of their product portfolio

• Drive complex strategic projects to completion and successfully communicate the results to key stakeholders.

• Manage risks and resolve issues that affect release scope, schedule and quality.

• Collecting, curating, and promoting the most relevant ideas into initiatives. Prioritizing initiatives to achieve key objectives for the product line and business.

• Gather continuous VOS (voice of sales) and VOC (voice of customer) and ensuring this is seamlessly integrated into the product planning and development processes.

• Establish a close working relationship with our Customer Success Manager to ensure customer feedback is being incorporated into the product roadmap and drive requirements to Customer Success on business telemetry needs.

• Support the organizations that help bring the product to market and work directly with customers including procurement, marketing, sales, training and support services.

• Act as the customer advocate to deliver a product to solve their problems

Our culture

As a product manager on our team, you must have the ability to apply an entrepreneurial mind-set in a large commercial enterprise. We celebrate a culture of innovation and work closely with our engineering colleagues to create solutions that truly impact the communities we serve. We have a customer-first mentality in word and deed, with the ability to quick turn market feedback into our production environment, enabled by a modern, agile devops process and a microservice based cloud solution. Since not all Public Safety customers have access to this cloud solution, on-premise solutions will also require strategy, vision and development to serve our entire customer base.

We value team members who are willing to wear many hats, who take personal initiative, anticipating what needs to be done, and resolving problems before they emerge; but who are also willing to ask for help, to assist others and work together. We truly believe that engaged employees perform the best, so we ensure all feel a sense of ownership in their work by providing them with meaningful projects in an inclusive environment where all voices are listened to with respect. Although we do work hard, we also like to have fun while doing so.

Qualified Skills:

• MBA or other graduate degree preferred

• Experience developing and validating market problems based on industry experience and contact with customers and stakeholders.

• Strong understanding of the software development life cycle and technical acumen to communicate effectively with development engineering and our technical end users is required. 

• Strong analytical skills

• Experience within Public Safety & Federal markets desired

• Experience launching products to international and federal markets desired

• Familiarity with cloud services (Azure, AWS, or Google Cloud Platform) desired

• Knowledge of ASTRO or Project 25 (P25) is a plus.

Desired Traits

• Must enjoy spending time in the public safety and commercial markets to understand the customers’ needs, and be able to provide direction and priorities to development engineering teams.

• Ability to analyze market and competitive conditions and lay out a product vision that is differentiated and delivers unique value based on customer demands.

• Clearly articulate the business value to management and key stakeholders in a concise and compelling manner, so they understand the intent behind the new product or product release.

• Strong ability to take complex user requirements and distill them into a format that can be understood by developers as well as non-technical staff.

• Ability to work well independently and as part of a diverse team spread across multiple continents in a fast-moving environment.

• Strong ability to lead by influencing others within and outside of the organization.

• Proactive, enthusiastic attitude toward challenging problems. 

• We value getting things done. We don’t value talking things to death.

Basic Requirements

• Bachelor's Degree
• 5+ years experience in product management, engineering or product marketing 

Travel Requirements
Relocation Provided
Position Type
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.