Product Manager

About Us

At Macquarie Telecom, we’re not just another tech company—we’re a trailblazer in customer experience, driven by innovation and a passion for excellence. Our vibrant and inclusive culture has earned us the prestigious Gallup Exceptional Workplace Award, placing us among the elite workplaces globally. Join us and be part of a team that’s making a real impact.

The Role

As a Product Manager, you’ll be at the forefront of revolutionising our telecommunications products. This is your chance to shape the future of our product market, leading product strategies and driving success in a fast-paced, dynamic environment. Reporting directly to the Head of Product, you'll own the product roadmap, strategy and product support systems, ensuring our offerings exceed customer expectations.

What you'll do

• Develop and execute innovative product strategies for our telecommunication offerings.
• Take full ownership of the product lifecycle, from concept to launch, ensuring everything runs smoothly and on time.
• Collaborate with engineering, sales, and marketing teams to bring cutting-edge solutions to the market.
• Stay ahead of industry trends and customer needs to ensure our products lead the pack.
• Drive continuous improvement initiatives that enhance product profitability and customer satisfaction.
• Be the go-to expert for all things voice products, making your mark on our portfolio.

Your ideal skills and experience

• Proven track record in product management within the telecommunications industry.
• Good understanding of voice and unified communications technologies.
• Exceptional communication skills with the ability to inspire and influence stakeholders.
• Strategic thinker with a knack for solving complex problems.
• Thrives in a fast-paced, collaborative environment.
• Experience with end-to-end product lifecycle management and market analysis.

Why us

• We are one of the Top 10 AFR Best Places to Work 2024: Join a workplace that’s recognised as one of Australia’s best.
• Gallup Exceptional Workplace Award Winner: Be part of a team that’s celebrated globally for its outstanding culture.
• Industry Leader: We have the highest Net Promoter Score on the ASX and were crowned for the world’s best customer experience at the World Communications Awards.
• Make a Real Impact: Your ideas and actions will directly shape our products and influence the market.
• Invested in Your Growth: Accelerate your career with our comprehensive learning and development programs, including Gallup strengths-based training and clear career progression opportunities.
• Collaborative and Empowering Culture: Work with a driven team that values your decisions and encourages you to take bold actions.

This is more than just a job—it’s an opportunity to innovate, lead, and make your mark in the telecommunications industry. If you’re ready to take your career to the next level, we want to hear from you!