Product Manager

Who You Are

As a member of Spot & Tango’s Product Management team, you’ll have the unique opportunity to help us continue building beautiful, intuitive products and experiences for our users and customers, while also helping to shape Spot & Tango’s broader product strategy. You will be collaborating cross-functionally with marketing, operations, design, UX/UI, engineering, and CX and will work closely with the Director of Engineering. This is an exciting role for an ambitious, detail-oriented Product Management leader who wants to drive immediate impact at a leading pet health & wellness startup.

Responsibilities 

Product development processes:

• Translate abstract business needs into an actionable product/tech roadmap
• Collaborate with engineering, UX, and design to build high-quality and beautiful products
• Implement and manage A/B testing processes, both internally and through external agencies
• Facilitate communication and asset transfer between key stakeholders and teams throughout the product development process, including design, UX, engineering, marketing, and ops
• Map out the user journey – create user stories and product requirement documents
• Manage tactical development execution, including sprints, resourcing, and timelines
• Prioritize tickets, based on assessment of business needs and trade-offs
• Collaborate with business leaders to build requirements for new features; create tickets for engineering team
• Test and approve features before release; triage feedback from business users and ensure bugs are surfaced + properly prioritized
• Manage and coordinate releases, including release notes, timing, communication and training of employees 
• Track and prioritize feature requests across ops, marketing, growth, and customer experience
• Track performance and present pertinent data to COO
• Collaborate with UX to conduct research and facilitate user-testing

Product development strategy:

• Bring a perspective on product management best practices, new technologies, software tools, and market trends
• Generate product roadmap and execution plan across our multiple apps and platforms
• Run regular reports on progress against product strategy and present to COO

Requirements

• You have 4+ years of professional experience with at least 2-3 years in a product management role
• Prior experience working with engineering teams preferred
• Engineering / technical background not required, but “nice to have”
• You have the ability to work on multiple products at once, and can determine product prioritization while managing trade-offs by collaborating with internal stakeholders and understanding user feedback
• You are persistent, determined, and organized; you have a true ownership mentality, take pride in your work, and go above and beyond to get things over the line
• You have a keen attention to detail and care deeply about good design and aesthetics
• You have experience using agile methodologies to deliver products and technologies
• You have experience in developing both systems and processes at scale
• You have excellent communication skills and can articulate complex ideas to technical and non-technical team members, partners, and stakeholders
• You can dive into the details with engineers and also synthesize findings at an executive level
• You ask a lot of questions and are constantly looking to improve
• You are a self-starter and know how to figure things out without clear direction
• You take 
• You are based in New York or would be willing to relocate to New York
• Pet lovers a plus!

This is a hybrid position.

You must be able to commute into our office in Midtown Manhattan Monday, Wednesday, and Thursday.