Product Manager

PRODUCT MANAGER / HYBRID, UK/ PERMANENET / £55000 - £65000 PLUS BENEFITS

About The Team / Role

WEX Inc., with its European HQ in London, is seeking a creative, forward-thinking individual to join our European fleet and mobility product team. This individual will play a key role in developing and driving our European product roadmap with a keen eye toward helping our customers manage their fleets through transformational digital solutions for fuel, EV and mobility. 

Product Manager

WEX is an innovative payments and technology company leading the way in a rapidly changing environment. Our goal is to simplify the business of running a business for our customers. 

We are looking for a Product Manager to own part of the European product roadmap for fleet & mobility by leveraging the voice of the customer with an emphasis on leveraging fuel card and telematics data to deliver valuable insights to fleet managers.

What’s on offer?

• Highly competitive salary between £55,000-£65,000 (dependant on experience)
• Annual company bonus
• 40 hour week – Monday to Friday, no evenings or weekends
• Hybrid working
• Industry leading pension scheme
• Private Medical
• 25 days plus bank holidays – with the opportunity to purchase additional holidays
• Life assurance
• Income Protection
• Gym Flex membership
• Discounts & perks platform
• Employee wellbeing

How You’ll Make An Impact :

• Deliver best in class CX with partner telematics services & create actionable fleet insights 

• Deeply understand the external market and customer needs to define product priorities

• Contribute to our strategic product roadmap for our fleet & mobility customers

• Identify product opportunities with inputs from the customer, sales, marketing, support services, commercial partners and market research

• Conceive products that differentiate our proposition and solve real customer problems

• Test product hypotheses rapidly with customers & partners using appropriate tools

• Document the market opportunity, customer needs, product requirements, customer experience and service wrap in a consistent and unambiguous format 

• Develop the business case and quantify the ROI for new product development

• Measure products end-to end by defining success metrics and analysing the product in-life 

• Work in a cross-functional environment, primarily with design & technology, to create customer-driven valuable experiences in an iterative fashion

• Collaborate closely with sales and marketing to define the value proposition and with operational teams in legal, finance, compliance & support to define the end-to-end CX

• Be a trusted partner and present effectively to key stakeholders to obtain their support

• Define the GTM model for product launch and work across business units to ensure our products are ready to be discovered, sold, distributed, bought and supported

How you'll engage:

• Strategic Mindset: Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products create value

• Customer Obsessed: Deeply understand our customers’ needs through customer empathy and prioritise work using qualified evidence

• Results Focused: Leverage data to understand how the product is performing and prioritise work 

• Insights Driven: Use qualitative and quantitative insights to drive decisions, define experiments and prioritise roadmap

• Trusted Partner: Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to escalate

Experience you’ll bring: 

• Experience of Product Management, delivering best-in-class software & applications 

• Experience of fleet, telematics, connected vehicles, and preferably data analytics

• Ideally, knowledge of how fleets use telematics data to extract actionable insights 

• Delivered products in B2B, fleet management, telematics, payments and/or EV 

• Ideally, worked in an international environment delivering products across Europe

• Worked cross-functionally with development, marketing, service, sales and operations

• Track record of identifying customer problems, creating product vision, defining clear product roadmaps, writing detailed requirements and managing delivery issues

• Tested hypotheses with customers & stakeholders with various tools and methods to qualify & refine new ideas and concepts

• Proven ability to empathise with external & internal customers and to map the CX, including how the product UX interacts with customer workflows

• Commercial and financial acumen to develop product business cases

• Strong execution skills, with a focus on driving results and delivering products to an agreed plan by leading cross-functional teams through the full product life cycle

• Prepared a product launch and GTM plan by collaborating closely with marketing teams and stakeholders from legal, finance, operations, support and sales

• Strong written and verbal communication that inspire and influence 

• Experience of delivering products in parallel, at different stages of maturity & velocity

• Undergraduate degree required, advanced degree is a plus 

• Role may be based in UK - candidates based in NL, BE, FR, DE or IT will be considered

What’s next?

If you are looking for a new role and to join a forward thinking growing company then please APPLY today!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/ belief, sexual orientation, or age
Due to the volume of applications received, unfortunately it is not possible to respond to each one individually, applicants that are shortlisted will be contacted within one week of applications.
We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team.