Product Manager

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Product Manager

Location: Atlanta, GA / Dallas, TX / Illinois (Virtual)

As a Product Manager within the Hospitality SMB business, you will be responsible for:

• Overseeing the development of payments solutions that are used daily by restaurants to run their operations
• Conducts market, customer and competitive analysis in order to understand customer needs for his/her/their product line, and building consumer experiences to drive incremental value for both restaurants and NCR
• Converts analysis into coherent market requirements that define product form, fit and function including functionality and feature prioritization, cost, sales volume and profitability expectations and expected competitive response
• Working cross-functionally and managing conflicting priorities
• Prioritize product features based on Solution Management inputs on market and customer needs, and ensure releases focus on those features/stories with maximum value and alignment to product strategy
• Analyzes and interprets go-to-market requirements, including restaurant & small business segments and channel partner needs
• Oversees the product launch plans to assure that his/her/their product is presented to the market as intended by the strategy
• Manages the product through the software/hardware product lifecycle
• Determines timing and need for mid-life kickers as competitive or customer needs change or technology advances warrant a change
• Manages the end-of-life process to gracefully transition customers to next generation products and prevent revenue gaps or excessive obsolescence charges
• Works collaboratively with other functional leaders to develop and align on objectives.
• Owns development presentation of business case by completing supportive research, authoring slides, and delivering presentations to internal and external audiences, routinely including senior management.
• Demonstrates full knowledge of development process
• Be accountable for an Agile program team and associated Sprint team delivery
• Partner with Product Owners and engineering teams to and ensure the optimization of your roadmap and the solution

Preferred qualifications:

• Bachelor's degree in Business, Information Technology, Hospitality Management, Restaurant Management or related field
• 9+ years of professional experience in either Software Product Management, Agile Product Ownership or Business Analysis
• Experience and deep subject matter expertise managing payment gateway and/or processor workflows, pay in & pay out, payment methods, front end payment API's and data API's
• Experience evaluating payment devices for form, fit, usability, environment readiness, certifications, etc.
• Experience with B2B software or hardware products and a clear understanding of how to design the product for easy adoption by end users
• Strong execution skills with the ability to prioritize and deliver needs on time to the Executive Director of Product Management
• Scrum certification (CSPO or PSPO) preferred, but not required
• Excellent written, verbal, and presentation communication skills
• Data driven decision making
• Comfortable working with clients and partners
• Happy in an agile, fast-paced environment that is sometimes ambiguous
• Team player and strong collaboration skills
• Strong sense of ownership and drive to improve; take charge attitude
• Able to communicate complex concepts in a concise and understandable way

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.