Product Manager

The Product Manager is responsible for the product planning and execution throughout the product lifecycle, including: gathering and prioritizing product and customer requirements; defining the product vision; and working closely with engineering, design, quality assurance, sales, and customer support to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

Being a PM can be the meaningful career you desire--one where you hold the key to driving product innovation and improving the lives of many customers. As a PM, you will gain valuable opportunities to interact with numerous stakeholders; you will develop diplomatic skills and learn to balance trade-offs to ensure products are profitable for the business.

We are looking for a capable Senior-level PM who has the ability to prioritize and tactfully reject diverse ideas, forecast possible product successes or failures, work well with other teams, and make choices based on the needs of potential users. If you are an organized and confident decision-maker, a skilled communicator, and an empathetic individual who can place yourself in customers’ shoes, you will thrive as a PM in our company.

Responsibilities

• Develop and set the product vision and strategy
• Lead both development teams by working closely with engineering team leads
• Collaborate with Product, Engineering and Quality Assurance teams for release planning and ensure application stability.
• Collaborate with UX to research, design and test potential solutions to features and product backlog items.
• Keep Customer Success and Sales informed of upcoming releases as well as incorporating feedback from potential and existing customers.
• Run beta and pilot programs with early-stage features, modules and enhancements.
• Develop an overall vision and lead the strategy in outlining, and executing, the product roadmap.
• Collect and examine customers’ feedback (desires and pain points) through intelligence-gathering to develop the product requirements.
• Write product and marketing requirements docs as well as associated supporting workflows.
• Plan for the launch of new features, modules and enhancements with engineering, customer success, and sales teams, which includes driving internal demos and drafting release notes for marketing the updates.
• Pinpoint, communicate, and prioritize problems of a product to solve--balancing both customer and internal input.
• Ensure the effectiveness of the product development process by grasping the limitations of each internal team and optimizing the process.
• Pilot new products to gather customer feedback and to minimize any risks depending on the businesses’ desired goals and metrics.
• Apply data analytics to track success and ascertain if the product vision is being fulfilled.
• Employ in-depth product expertise when required to make appropriate decisions about the product.
• Organize and coordinate with other teams for release planning to set proper milestones and deadlines.
• Conduct product usability testing during the development process.