Product Manager

Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve.
Job Summary
The Mobile Product Manager is a critical part of the team responsible for defining the digital product roadmap for Optimum Mobile. The Product Manager will be personally responsible for developing a selection of the product backlog. The Product Manager will work closely with the Director and VP, Mobile Product Development and the Customer Base Management, IT, Network Engineering, Customer Experience, Retention, and various operational teams to bring the backlog to market.
Responsibilities
• Own the product development lifecycle for your portfolio• Coordinate analysis and define clear actions based on project needs• Represent and lead specific requirements by engaging subject matter experts• Measure the business impacts of product enhancements• Benchmark industry products and features to align with market• Write business & product requirements, detailed user stories and acceptance criteria• Provide timely feedback into development as the product Subject Matter Experts and stakeholders• Work with operational teams to ensure operational readiness for the product, including providing support to the Product Strategy & Marketing team for the go-to-market plan & execution.• Ability to accurately interpret business direction and clarify technology's alignment with stakeholder needs• Oversee collection and analysis of feedback from customers and provide the feedback loop to the Product Strategy team and to your roadmap.• Monitor and oversee the measurement of product feature performance• Provide subject matter expertise on your portfolio to the entire organization. • Manage vendor relationships as needed• Support RFP/RFI processes
Qualifications
• Bachelor's degree• 4+ years' experience in product management, product development, consulting, or financial modeling roles for mobile or software-based products• 3 years in mobile app or web development product area, including proficiency in Agile development methodology & Jira board management• Effective problem solving and analytical skills; excellent written and oral communication skills; and proven ability to interact with technical, non-technical, and executive level leaders• Strong ability to analyze qualitative and quantitative data to develop an understanding of market & consumer behavior• Strong technical knowledge. Ideally with a general understanding of network architecture, mobile and digital technologies, APIs, Wi-Fi, and cellular technologies• Effective verbal articulation of complex concepts into documented requirements and flows• Effective team leadership• Must be a proactive and collaborative individual who will initiate action and achieve results• Knowledgeable across many functional areas, including product management, business development, network engineering, UX/UI, marketing• Big picture thinker, ability to execute on vision/follow-through skills• Ability to multitask and thrive in a fast-paced environment• Has a project manager's mindset, is hyper-organized and has excellent time management skills
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
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Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $115,224.00 - $184,358.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
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Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City