Product Manager

Job Summary: 

We are looking for a Product Manager who will oversee the design, development, launch and iteration of Ruggable’s internal (operations) apps. The Product Manager will be a foundational member of the Operations team and serve as a key player in Ruggable’s growth. Our customers are onsite, making real-time feedback, user testing, and focus groups easily accessible. Ease of use with these apps is imperative to supporting our growing eCommerce business.

The position will be based either in our headquarters in Los Angeles, CA; Chicago, IL; or Charlotte, NC.

What You’ll Do:

• Play an integral role in defining the short-term and long-term technology strategy for Ruggable’s suite of products; both products in direct responsibility and as consulted in other areas
• Plan, document, and articulate product strategy and plans to internal customers and stakeholders
• Own and be responsible for the end-to-end process of planning, execution, testing, and overall success of technical projects within your vertical
• Ability to delegate tasks and enlist support from project managers, analysts, and/or APMs while maintaining overall initiative deadlines
• Work directly with engineers to launch new products and features, test performance, and iterate quickly meanwhile bridging the gap with other key stakeholders. 
• Work cross-functionally with leaders across operations to create processes that solve complex challenges and are built to scale
• Build and foster relationships with stakeholders and gain an intimate understanding of pain points of our end users to understand which problems to solve, how, when, and why

What You’ll Need to Have:

Required: 

• Technical Background (Bachelor’s Degree: computer science, or mechanical/industrial engineering, business or related field)
• 2-4 years of product management experience at a consumer tech company
• Proficiency in the Atlassian Suite: Jira, Confluence
• Ability to write clear epic/PRDs and ability to translate that into user stories/acceptance criteria 
• Background in managing and leveraging a wide variety of third party systems (Shopify, Optimizely, Heap, LogRocket, Google Analytics etc.)
• Feel comfortable using SQL to quickly analyze different datasets to drive key KPIs
• Ability to quickly mock up product ideas using Figma, Sketch or another design software
• Ability to document articulate product plans - google docs, sheets, etc.

Preferred:

• Product Owner/PMP Certification
• Operational Product (WMS/LMS/MFS) experience