Product Manager

Description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes - from anti-money laundering to fraud detection to CECL readiness to lending workflows - empowering our customers by addressing their Enterprise Risk Management needs.

This is an exciting opportunity for someone who is not only a master of their craft, but also shares our commitment to driving a strong company culture by putting their heart and soul into their work every day.

Abrigo is looking for a Product Manager who embraces ownership and entrepreneurship while working seamlessly on a team of other product managers and product development individuals. Primary responsibilities include serving as the product expert in addressing both internal and external issues and questions, improving the functionality of the product using customer feedback, and the testing and maintenance of the product(s) owned.

We are looking for energetic candidates with strong intellect, a passion for financial technology, the ability to learn quickly, be results-driven while able to execute with excellence, and superior customer service skills. Ideally, someone who is scrappy, has a bias for action, and has a deep commitment to growth and learning. As a role within a high-growth company, the range of initiatives is dynamic and will provide exposure into multiple areas of the company.

Position will be based out of our office in Raleigh, NC, Austin, TX or remotely.

What You'll Do:

• Develop subject-matter expertise in our third-party integration and API solutions
• Develop subject-matter expertise in our credit and portfolio risk management solutions
• Coordinate and run user research sessions (focus groups, usability studies, and other sessions) to gain actionable feedback for maintaining and enhancing the technology
• Maintain and enhance the product(s) based on user feedback
• Manage the development, testing, and implementation of product enhancements
• Provide excellent customer service through technical support, product improvements, and client follow-up
• Provide superior quality assurance through the testing and maintenance of the product(s)
• Work closely with the client services team, product consultants, sales enablement team, marketing team, and other members of the product development team
• Other product development team responsibilities, as needed

What You'll Need:

• Bachelor's degree or equivalent preferred
• 2+ years of experience in banking, finance, or a technical product manager role with a SaaS company desired
• Ability to communicate effectively in and across teams; must possess strong verbal, written, and interpersonal communication skills
• Track record of results-oriented achievements and successful strategy execution
• Ability to troubleshoot and resolve issues quickly
• Adapt to an entrepreneurial environment and culture quickly
• Possess leadership qualities and ready to take control of the situation

What You'll Get:

• Market competitive total rewards package
• To be part of the Heart & SOUL of a winning company with an inspiring mission
• The opportunity to Make Big Things Happen and have a real impact on customers and the company
• Competitive salary along with full health benefits with an HSA option
• Unlimited PTO and bank holidays
• 401(k) plan and company match

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.

Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] with the subject line accommodation.