Product Manager

Are you passionate, proactive, adaptable, collaborative, and exceptional? If so, Reflex Media is looking for you!

Who we are

Reflex Media is a high-tech branding and marketing agency. Our core brands include a number of luxury dating apps, including Seeking.com and WhatsYourPrice.com.

What we offer

Our company culture and dedication to our employees is unmatched. We offer a full range of benefits and perks including

• 99% coverage of our medical base plan, dental, and vision insurance for our employees
• 65% coverage of our medical base plan, dental, and vision insurance for qualified dependents
• 50% 401(k) match up to 6%
• Employee Assistance Program and Flexible Spending Account
• Flex paid time off
• Discounted gym membership
• Company-sponsored car washes
• Company and team events

And so much more!

What we're looking for

We currently have an immediate opening for a full-time Product Manager. In this role, you will be collaborating with the Product Team as well as departments across the organization, including customer support, creativity, and marketing to ensure the proper identification, prioritization, and implementation of much-needed features or improvements for our websites.

What you'll do

• Assist in developing and communicating an overall product strategy for the assigned website(s), including determining key performance indicators.
• Write detailed product specifications and create wireframes to instruct the development team and designers on how to build out features you recommend.
• Research and analyze industry standards for your product(s), as well as best practices.
• Interview, survey, and test our member base to better understand what they do, how they do it, and why they do it, as well as what they want and issues they have.
• Work to increase revenue, optimize funnels, and generally improve the customer experience.
• Keep abreast of changes in the dating industry, and actively seek to improve our offerings.
• Assist in the collection, display, and maintenance of ongoing KPI reporting.
• Conceptualize, launch, and analyze the results of A/B and user tests.
• Analyze data to determine the value/urgency of potential features.
• Collect, parse, and categorize employee and customer feedback from a multitude of sources, both internal and external.
• Develop a strong understanding of employee needs, department requirements, customer desires, and business objectives.
• Coordinate with development, customer service, and all relevant stakeholders to drive efficiency and correct usage of new and existing products by leveraging insights, generating new and creative ideas, and performing ongoing audits of current strategies and tactics.

Who you are

• Bachelor's Degree in Business, Communications, Public Relations, Marketing, Sociology, Psychology, or a relevant area of study is required, Master's Degree is preferred
• 3+ years of Product Management Experience or equivalent
• B2C experience is a plus
• B2B experience will also be considered as we are always open to developing new products
• Experience with growing seedling projects and advancing established brands to generate positive revenue results
• Proven experience with product marketing plans, communication, and flawless execution
• Ability to strategize, communicate, and prioritize quarterly tasks within a close-knit team setting.
• Solid writing and presentation skills are a necessity
• Experience with data analysis tools such as Excel, SQL, etc.

Reflex Media is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. All positions require a pre-employment background check.