Product Manager

Job Description

Who We Are:

At PEMCO we're all about people - our customers, our employees, and the community. We're a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recently, Forbes named PEMCO as one of America's Best Insurance Companies 2022 and ranked PEMCO as the #1 auto insurer in the nation based on customer survey feedback. We are consistently recognized for our outstanding customer service, employee expertise, diverse community partnership and engagement, and social impact as well.

Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We're committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. These efforts create and cultivate an environment that builds fairness and understanding, encourages collaboration and flexibility, and celebrates all the ways in which we're different and the same - enabling all individuals to achieve their full potential.

Why We Need You:

Come join our dynamic Product team as we execute product initiatives using technology to make a difference! In this role, you will be responsible for delivering product strategies that offer high customer value and optimize profitable growth.

What You'll Be Doing

• Work closely with, mentor Product Analysts and business partners.
• Work effectively with internal and external teams and business partners to implement product initiatives and effect product changes.
• Responsible for profit/loss and growth and forecasting and budgeting key metrics for assigned product line(s).
• Influence and educate partners at all levels in key functions regarding product changes.
• Effectively supervise employees, as assigned.
• Develop and maintain product line(s) to meet consumer needs - perform pricing analysis and make pricing selects; responsible for the regulatory filing strategy; ensure assigned products comply with state regulations and statutes.
• Determine and actively manage 2-5-year strategic product plans.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
• Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
• Other duties as assigned.

What You'll Bring

• 5 years of experience in comparable role, including demonstrated command of product management principles is required
• Graduate or other professional degree or equivalent work experience
• Strong understanding of market and key competitors; determine policy and coverage language strategy; influence underwriting strategy and guidelines
• Prior leadership experience or demonstrated leadership ability
• Associate in Claims (AIC) designation from AICPCU/IIA; Certified Insurance Counselor (CIC); Property/Casualty License
• Skilled proficiency in Excel, Word, PowerPoint, Outlook is required
• Thinks analytically; a structured thinker who can put complex ideas into clear frameworks; uses data to conduct root cause analysis and develops high quality, consumable, and consistent metrics that drive strategic objectives and priorities is required
• Has a thorough understanding of our industry, the relevant business landscape, and trends in growth and insurance environments; can spot early indicators of change and apply strategies to adapt quickly is required
• Has a proven track record of driving and motivating cross-functional team members to successfully implement technology or business projects

What We Value:

PEMCO has identified the below competencies as critical for employees and the future of our business. The competencies are intended to define skills or abilities expected of our employees, and behaviors that employees can develop, and be evaluated against in their job. Proficiency levels include Beginner, Skilled, Advanced, and Mastery. Not every employee is expected to master every competency. Instead, we expect that employees will build skills in these areas as they progress through their roles and career at PEMCO.

• Agility: Handles risk and uncertainty, shifts gears with ease and speed, copes with and manages change well
• Growth Mindset: Develops abilities through dedication and hard work, views challenges and failures as opportunities to learn and improve skills
• Service Passion: Provides excellent service to others and seeks ways to improve that service; ensures the customer experience (internal and external) is a key consideration in policies, procedures, and decision-making
• Complex Problem Solving: Solves ill-defined, ambiguous problems in complex settings using logic, process, and experience

We've Got You Covered

• Competitive salary
• 200% match on your 401(k) up to 6% of your pay
• Generous medical, dental, disability, and life insurance plans
• A commitment to community through social impact and diversity, equity, inclusion, and belonging programs
• A work environment built on integrity, where customer service is top priority and being friendly, inspiring, and good-humored is how we get things done

COVID-19

At PEMCO, the safety and health of our community are a top priority. Effective February 1, 2022, all PEMCO employees who come into contact with others for work purposes will be required to submit proof of full vaccination against COVID-19. Requests for medical or religious accommodations should be addressed directly to Human Resources at [email protected], and reasonable accommodations will be provided.

Equal Employment Opportunity

At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.