Product Manager

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

Right Networks is looking for a highly motivated Product Manager to add to our Cloud Products business unit. You will work as a member of a software product development team that creates, integrates, and expands our Cloud Product offerings, which are invaluable to accounting firms and their connected clients throughout the US.

In this position, you’ll focus leveraging our intelligent cloud platform and key partnerships to create new services that enable Firms to better serve and monetize their connected clients. You will leverage your creativity and communication skills, working closely with Partnerships and BD Team and customers to drive new features and products of value for our organization, with a focus on research, data analytics, and road mapping.

Responsibilities

• Collaborate with our Partnerships and BD team to further develop and productize our partner E2E service concept
• Contribution into product definition within 3rd party service contracts
• Effectively understand end to end service usage including COGS assumptions vs actual
• Identify, research and prioritize market opportunities
• Define, Document, and Communicate objectives through product requirements
• Identify and communicate constraints or challenges and align with cross functional teams on impact
• Drive segments of our product roadmap through documentation and priority assignment, promoting material accordingly throughout our organization
• Maintain a groomed product backlog for the product line in which you serve
• Refine and maintain an intake for business stakeholders to submit innovative ideas for consideration and a framework for ROI analysis
• Collaborate often with Product Ownership, Product Marketing, Sales, and Support, to measure success of launch readiness and post-launch results
• If your product has strategic partners, engage with partners on a recurring basis to capture new requests and to communicate existing requests
• Inform design requirements that lead with user experience as a priority
• Engage with customers via virtual or in person meetings to validate decisions and priorities of your product roadmap
• Foster excellent presentation and communication skills to drive cross functional teams to the success of your product initiative and timeline

Requirements

• 5+ years of technical product management experience or related/equivalent experience
• 5+ years of experience working with external partners building relationships and implementing technology with partners and vendors
• 2+ years of experience delivering software products with a high degree of complexity (involving complex integrations, dependencies, etc.)
• Experience iterating on successful products that required partnering across multiple teams, organizations, and/or companies
• Ability to operate at both a strategic level, and to dive deep into technical details - Readily communicate technical and complex topics to non-technical audiences
• Familiarity with the Jobs-to-be-done methodology collaboration
• Knowledge of cloud infrastructure providers and capabilities 
• Experience with Jira & Confluence
• Highly motivated and highly curious to learn and dig in to solve problems
• Good interpersonal skills and communication with all levels of management
• Able to multitask, prioritize, and manage time efficiently
• Up to date on the latest industry trends, able to articulate trends and potential clearly and confidently

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off. We are proud to be an Equal Opportunity Employer!

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.