Product Manager

POSITION OVERVIEW 
Alarm.com is the leading cloud-based platform for smart security and IoT. The meaningful work we do gives property and business owners peace of mind and keeps them connected to loved ones and their businesses. 

Are you a creative self-starter with the ability to thrive in a dynamic team environment? Want to make an immediate impact on the exciting and rapidly evolving IoT space? As a Product Manager for Alarm.com, you’ll have the chance to develop innovative solutions for our partners and more than 8 million subscribers worldwide.

Very few companies give you the opportunity to work across such a broad range of technologies, and as a member of the Customer Experience team focusing on our Connected Car offering, you’ll develop innovative solutions, tackle complex problems, and help build features that deliver daily value to our customers.  On top of that, Alarm.com offers a friendly culture with smart and productive co-workers who are committed to delivering an outstanding customer experience.

RESPONSIBILITIES

Your job responsibilities will include:

• Becoming the product expert and liaison for your area of expertise
• Communicating with members from each department to assess goals, priorities, and strategy
• Driving the product development life cycle - Writing product specifications, testing new features, managing beta programs, creating documentation, and supporting existing products
• Working with Software and Quality Engineering to facilitate product feature development
• Understanding of how our technology works from the hardware in the home or business, to cloud-based data aggregation and distribution, to user interfaces and third parties
• Ensuring that revenue and customer satisfaction goals are met for your projects
• Working with engineering, support, sales, and high-profile partners to investigate and resolve product issues
• Managing the go-to-market strategy for new products – Collaborating with engineering, product designers, marketing, sales, and other teams, educating stakeholders, and delivering product presentations
• Conducting market research – Gathering feedback from customers and analyzing the market landscape
• Develop and maintain relationships with Alarm.com’s technology partners
• Championing enhancements to existing products

REQUIREMENTS

• Minimum B.S. or B.A. from a competitive school with strong academic performance. Technical degree is a plus.
• 1-3 years of work experience in technology, product management, project management, or related fields
• Highly motivated, resourceful, self-starter with ability to deliver results
• Strong quantitative, analytical, and critical thinking abilities
• Ability to synthesize research to drive product strategy and decision making
• Excellent written and oral communication skills
• Ability to work on multiple projects simultaneously in a fast-paced environment
• Passion for consumer technology and interest in developing a deep understanding of complex products and technologies
• Strong computer skills (e.g. Excel, Word, PowerPoint)
• General knowledge of business, economics and/or finance
• Exposure to the following areas is a plus: UI design, mobile applications, voice applications, cellular/wireless technology, smart home automation. 

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.      

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.