Product Manager

FHLB Dallas actively pursues dedicated and hardworking individuals to be a part of our professional team. Positions are offered on an as-needed basis for all departments. View our current opportunities by clicking the View Open Positions tab above.

BASIC PURPOSE:

Product Manager leads the discovery of product strategy, develops the product roadmap, defines the product feature specification, manages product development, and coordinates multiple functional areas to develop solutions and customer experiences that align with Bank's business strategy, missions and values.

Product Manager is passionate about making positive impacts for our members and the communities we serve, creating a learning culture, embodying the growth mindset, and fostering a collaborative environment that empowers all teams together to build high quality products and processes.

Successful candidates in this role possess strong leadership skills, business acumen and technical aptitude as well as a real passion and focus on our customers' success. Demonstrated experience in engaging diversified stakeholders at all levels of the organization, build consensus and shared understanding to deliver products and service to our customers.

PRIMARY RESPONSIBILITIES:

• Deeply comprehend customers journey and their needs, acutely understand FHLBank system and the regulatory environment, keep abreast of current technologies in banking industry.
• Partner with business stakeholders and technology leaders to identify and plan product capabilities roadmap to meet Bank's business objectives and long-term goals.
• Develop product vision and strategy, identify new opportunities, and create a shared understanding throughout the organization to foster agreement on the importance of product features and the sequence of the feature delivery.
• Overcommunicate product strategy, updates, roadmaps, and progress to all stakeholders, so that the decisions taken in the organization can be made with the product direction in mind.
• Manage the product requirements, prioritize the needs of diverse stakeholders, translate the needs into product feature requirements, coordinate with cross-functional teams for product design.
• Responsible for product development, manage the product backlog, prioritize features, coordinate multiple streams of development efforts.
• Responsible for capturing holistic business architectures that support the products, including customer experience, business process, information systems, data flow and governance.
• Oversee the user acceptance testing, and ensure the developed product meets the expectations of the business stakeholders and customers.
• Responsible for product's overall success: setting the timelines and goals, aligning the product roadmap, and tracking progress and performance.
• Coordinate with development teams, sales and marketing, member communication, business functional stakeholders and customer support, to ensure successful product launches
• Research and analyze quality of product and service, customer usage and feedback, drive innovation for continuous product improvement.
• Assume additional responsibilities as assigned.

JOB REQUIREMENTS:

• Bachelor's degree in business, marketing, computer science, engineering, or management information system; MBA or marketing graduate degree is preferred.
• Demonstrable experience (5+ years) in software product management or equivalent experience with successful history of delivering customer-oriented, complex software solutions.
• Certification in Agile Product Management or Scrum Product Owner is required.
• Excellent communication skills, strategic thinking, collaborative, empowering others.
• Advanced ability to develop and tell the business case, be able to influence diversified stakeholders and drive consensus to achieve common goals.
• Experienced (5+ years) with business strategy and roadmap development i.e., identify, prioritize, develop business case, create roadmaps, and build product backlogs.
• Strong design thinking, problem solving and analytical skills
• Demonstrable strong experience with requirements elicitation, expert ability to manage the needs from diverse stakeholders, and translate the needs into product feature requirements
• Advanced experience in implementing Agile and Scrum development methodologies.
• Excellent presentation, communication (written and verbal) and interpersonal skills required; must be able to work effectively with all levels of Bank personnel and customers
• Experience working well through ambiguity, having confidence to make difficult decisions and lead through adversity with focus on the eventual right outcomes

FHLB Dallas Offers a Professional, Inclusive Culture

FHL Bank Dallas employees are committed to and exemplify the following principles:

• Service to our members is first and foremost
• All business will be conducted honestly and ethically
• Each employee contributes to customer service by directly serving our members or supporting those who do
• Interaction with members should focus on building professional relationships and helping customers achieve their goals
• Cooperation and teamwork throughout and across all levels of FHLB Dallas are essential to its effectiveness
• Colleagues and members will be treated with the utmost respect and dignity

FHLB Dallas provides equal employment opportunity to all individuals without regard to race, religion, color, sex, age, marital status, ancestry, veteran status, disability, or national origin. FHLB Dallas will consider for employment all persons on an individual basis consistent with job-related criteria without regard to visible and non-visible disabilities. Equal opportunity applies to all employment practices, including recruitment, screening, hiring, compensation and training, as well as other conditions and privileges of employment.