Product Manager (Agency Management)

About Us

Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of homecare and hospice agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians.

Our success is fueled by our Product Management and Technology teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by values of caring, action, respect, excellence, and smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring technologists that want to make a difference.
Product Manager - Agency Management
Day to day, you are responsible for developing and evangelizing the strategy that will help your products to deliver on the company mission and vision. That includes collaboration with internal and external customers, driving project priorities, and ensuring smooth communication among your peer product management teammates.

Post-Acute healthcare is in a unique time in American culture and is opening up opportunities to help patients find a truer vision for coordination of care. This also brings opportunities for innovation of different delivery models. You will be the person that bridges our team, current and prospective customers, and industry professionals to provide a product that supports our mission of 'Empowering Exceptional Care'.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities for the (job title) can vary, but should include:

• Manage the product line from strategic planning to oversight of respective tactical execution by product owners
• Collaborate with Product Owners to deliver internal/external impact analysis on the:
  • Product
  • Customer
  • Market
• Interact with customers, regulatory bodies, consultants, partner vendors, and certification entities
• Translate regulatory language into prioritized business objectives
• Engage users to understand user implications of regulations
• Understand product workflows and the problems they are intended to solve
• Develop and maintain a product roadmap
• Collaborate with the UX team to create mockups, user journeys, and storyboards
• Evangelize your products through sales collateral, internal education sessions, and customer webinars

REQUIRED SKILLS/Experience:

• 2+ years of software marketing/product management experience
• Proven ability to coordinate cross-functional teams with minimal supervision
• Proven ability to innovate and execute on business objectives
• Ability to communicate clearly and concisely across technology and the business teams
• Excellent customer relationship skills
• Revenue cycle experience highly desired
• Healthcare or healthcare software experience a plus
• Home Health/Hospice/Palliative experience a plus
• Agile/SAFe experience a plus
• This position requires travel to customer and non-customer sites (25%)

HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.

As part of its continued efforts to maintain a safe workplace for employees, HCHB requires that new hires in the Product Manager job who receive a written offer of employment on or after February 1, 2022 be fully vaccinated (as defined by the CDC) against the coronavirus by the first day of employment as a condition of employment, to the extent permitted by applicable law, unless a reasonable accommodation has been granted in accordance with applicable legal requirements.

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