Product Manager, AI & Intelligent Automation

As Product Manager, AI & Intelligent Automation, you will be at the forefront of developing and optimizing AI-driven automation solutions that empower our users. You’ll play a crucial role in shaping the product experience, driving adoption, and ensuring customers maximize the value of our platform. Your insights will directly influence our roadmap as you collaborate with cross-functional teams to build intuitive, AI-powered automation solutions.

The Product Manager, AI & Intelligent Automation responsibilities include:

• Champion AI & Automation – Advocate for intelligent automation and AI-driven improvements, ensuring our solutions align with customer needs.
• Customer Success & Onboarding – Guide users through onboarding, ensuring seamless adoption of AI-powered features.
• User Education & Enablement – Create tutorials, training videos, and documentation to help customers understand and expand their use of our platform.
• Customer Engagement & Support – Host 1:1 calls, respond to inquiries via Slack and email, and provide hands-on assistance to key customers.
• Product & Feature Prioritization – Organize the backlog of AI and automation improvements, working closely with engineering to prioritize high-impact features.
• Data-Driven Decision-Making – Work with the product team to develop user segmentation models that optimize engagement and automation workflows.
• Voice of the Customer – Gather feedback and synthesize insights to inform product development and enhance AI-driven capabilities.

What You Have:

• 4+ years of experience in SaaS product management, AI-driven automation, or technical customer support
• Strong understanding of AI & automation technologies and their applications in SaaS
• Exceptional communication skills, both written and spoken
• Customer-first mindset with a passion for helping users succeed
• Highly organized with strong prioritization skills
• Comfortable working with web technologies and product analytics tools
• Ability to work with teams across product, engineering, and customer success
• Significant overlap with Pacific Time Zone working hours




Bonus Points

• Experience with venture capital, startup ecosystems, or B2B SaaS
• Familiarity with RFM segmentation analysis for customer engagement
• Sales or business development experience, especially in AI-powered software

What We Offer:

• Ability to help change the world
• Vibrant work environment of passionate and capable peers
• Opportunities for personal growth and role expansion
• Perks of a fast-growing startup
• Flexible remote work environment

How to Apply:

If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.

Please describe why you are uniquely qualified for this position as a Fund Account Manager in the competitive field of Venture Capital to apply, as well as submitting your resume.

Salary and benefits are commensurate with experience.