Product Manager, Core & Platform

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
Our Product Managers combine a passion for discovery efforts, a desire to constantly engage with clients, leadership skills to drive change for our clients, quantitative skills to measure impact, and presentation skills to evangelize their visions. We progress beyond a myopic focus on "what to do today" towards "what we need to build for tomorrow." The impact of our work empowers social good organizations, funding organizations, social change nonprofits, and political candidates whose goals are to help those who need it most, and our products must live up to those critical customer missions every day.
This Product Manager role will be responsible for supporting the core CRM and platform that powers the fundraising and engagement tools that underly the EverAction, VAN and NGP products and is used by non-profit and political organizations to connect with and inspire millions of supporters in the support of social change.
Who You Are:

• Curious
• Collaborative
• Passionate about solving problems
• Optimistic advocate

What You'll Do:

• Create and evangelize a vision that delivers valuable and usable capabilities to our clients within our software platform
• Deliver a roadmap that focuses on how we help our clients effectively raise money and engage with supporters online, enabling them to win elections and drive social change
• Lead a talented, driven, collaborative scrum team towards delivering your roadmap. Incorporate team feedback while you aim to deliver the best capabilities for our clients. Exercise your strong prioritization and communication skills to build consensus
• Work hand-in-hand with your fellow Product Managers and broader cross-functional teams to ensure we are delivering a cohesive and consistent platform strategy together; don't work in a silo
• Lead discovery efforts directly with current and prospective clients, gathering feedback and insights that help drive your vision and roadmap. These include win-loss calls, user groups, customer advisory board calls, and direct client interviews
• Incorporate feedback from other departments in the company, ensuring you understand the impact of our decisions on the business as a whole
• Measure and present the impact of your team's work directly to the leadership team, quantifying the value of your progress and adjusting based on new data

Ideal Requirements:

• 3+ years of experience in software product management within an Agile environment preferred
• Understanding of how non-profits and/or campaigns organizational strength and power through engaging constituents to take action and give both time and money is preferred
• Familiarity using NGP VAN or EveryAction is a plus, but not a necessity
• Excellent time management skills and ability to manage deadlines in a fast-paced environment
• Welcoming attitude to receiving and adapting to feedback from both users and internal stakeholders, building stronger products as a result
• Strong leadership skills that ensure everyone is driving toward the product goals together and bought-in to your vision
• Experience working with technical leaders to navigate thorny and complex problems that allow CRMs and platforms to scale
• Strong communication and presentation skills used for presenting internally to leadership team members as well as running client discovery sessions such as user groups and product demos
• Demonstrated ability to collaborate with multiple functional areas of business - engineering, design, finance, sales, and marketing
• Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative

This position is part of a bargaining unit represented by CWA Local 1400, 2336 or 13000.
Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Some of our comprehensive and competitive benefits include:

• Generous PTO policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect
• When we can-company-sponsored events and swag!!

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.