Product Manager, Escrow

Product at Valon

Valon’s Product team is a growing, fast-paced team with a goal of building a mortgage servicing platform that both empowers mortgage servicing agents to focus on providing exceptional services and also delivers a phenomenally transparent product experience to homeowners. As a product manager at Valon, you will own a business area within the product and lead the creation and execution of the product strategy. Our product is at the unique stage where you’ll have the opportunity to build multiple 0 to1 features, but also scale and iterate on existing features and product experiences. You’ll be working closely with our Group PM and world-class engineering team to create a product that delivers value to homeowners, mortgage servicing agents, and mortgage lenders.

About the Role

We are looking for a highly motivated Product Manager to join our Escrow team. In this role, you'll work closely with our Engineering, Design, and Operations teams to drive the product strategy and manage all aspects of the homeowner escrow experience, including Property Taxes, Mortgage Insurance, Property Insurance, and Escrow Management. Our team is made up of passionate and critical thinkers who are navigating multiple facets of the escrow sector within a fast-growing technology and operations-focused business line. If you're interested in joining a collaborative team and making a meaningful impact in the mortgage servicing industry, we encourage you to apply. 

Responsibilities 

• Define, own, and deliver business-level objectives and product strategy for our escrow infrastructure based on a deep understanding of customer needs, the product, and industry trends.
• Productize and lead new product initiatives in our escrow business.
• Tackle challenging, complex problems that play a central role in how our ecosystem manages and disburses funds for property taxes, homeowner's insurance, and other related expenses.
• Deliver/land the right product at the right time, and all that entails.
• Synthesize quantitative data analysis with qualitative user research results to make informed product decisions.
• Apply strategic and critical thinking to identify new opportunities that will improve margin, lead to business growth and satisfy customer needs.
• Define simple, generalizable solutions to ambiguous problems and outline the solutions via clear and executable product requirements.
• Work cross-functionally with stakeholders across Business Operations Engineering, Product Design, Product Operations, Compliance, and Servicing to ideate, develop and, launch new products and features.

Ideal Background

• To be considered for this role, you should have a minimum of 2+ years of experience delivering highly successful and innovative enterprise or consumer products, with a strong preference for financial and/or operational products.
• You are technical, and understand what it takes to build enterprise-grade software.
• You have a proven track record of building data-driven products at scale (serving millions of customers) through strong partnerships with engineering.
• You can influence multiple stakeholders without direct authority.
• Highly effective written communication skills, presentation techniques, meeting management, and team building skills.
• You feel fulfilled by the challenge of reevaluating existing processes and discovering ways to maximize their efficiency.
• You thrive in ambiguity, you can iterate and deliver products quickly.
• You value speed over perfection with accuracy in mind.

Benefits List 

What we can offer: 

• Compensation: base compensation band $147,000-175,000 with meaningful stake in the company via equity and our performance bonus program and 401k plan
• Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits, One medical membership, and Talkspace to provide mental health support
• Food & meals: in-office snacks and drinks, and $400 monthly stipend towards your lunches or groceries
• Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient
• Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
• Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes or team dinners!
• Generous time off: flexible paid time off, sick days, and 11 company holidays
• Baby bonding time!: 3 months off for birthing parents and 2 months off for non-birthing parents - fully paid so you can focus your energy on your newest addition