Product Manager - Financial Aid

Do what you love. Love what you do.

At Workday, we help the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we're serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Team
About the Team
Financial Aid is on a mission to support institutional and student success by reimagining the process through holistic and intuitive experiences. We are passionate about solving sophisticated financial aid requirements and building a system that simplifies the daily experience of administrators and students.
We are looking for an inbound Product Manager who thrives in a fast-paced, collaborative environment, has a desire to craft solutions for the higher education market, and is excited to join our mission!

About the Role

In Financial Aid,
We are the voice of the customer: Talk to customers to understand what features customers need/want to advise the product roadmap. Liaise with relevant parties, including development, QA, documentation, product support, etc., to facilitate the release process. Resolve customer critical issues as needed.

We collaborate: Serve as a user-representative who can convey functional requirements to technical audiences and drive the product development life cycle. Point of contact for internal teams such as consultants, production support, training, documentation and sales. Provide field teams with demos or presentations to prospective customers. Teamwork and collaboration is the key to success.

We execute: Plan releases and set roadmaps. Design features and define functional requirements, then track and report progress against goals. Ensure timely and high-quality delivery of the product using Agile.

Product Management - manages multiple strategic programs and projects; delivers on key milestones. Developing product strategy: Evaluate customer, competitive and market data to understand the market dynamics. Develop and articulate a product strategy and roadmap to meet the market needs.

About You

Basic Qualifications

• 1+ years of product management experience
• 1+ years of product owner experience or working closely with product manager to translate customer and market needs into product deliverables and release support through the entire product life cycle
• Proven experience working in a relevant field (software development or higher education) as a Product Owner/Manager, Business Analyst, Consultant, or Financial Aid Administrator

Other Qualifications

• A highly motivated, quick learner, who thrives on creatively and solving tough problems
• Thinking analytically and being able to decompose complicated requirements is critical to being successful in this role.
• Outstanding verbal and written communication skills with the ability to easily and intuitively adapt content to various types of audiences
• Propensity to be curious and explore new ideas and information
• Listens actively to understand others' points of view
• Sees setbacks as opportunities to further adapt and learn
• Ability to provide insights and metrics on adoption, usage, and customer health to the product team
• Ability to work independently with general direction and mentorship

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

As a federal contractor, Workday is requiring all new hires to verify that they are fully-vaccinated against COVID-19 within 72 hours of beginning employment with Workday, consistent with applicable law. Workday is an equal opportunity employer. Candidates who are not vaccinated due to a sincerely held religious belief, medical reasons, or other legally-protected reason should contact [email protected] to explore what, if any, reasonable accommodations or exemptions Workday is able to offer.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

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