Product Manager for Connected Chillers (Remote)

Job Details

What will you do

The Product Manager - Connected Chillers, will be responsible for developing, maintaining, and implementing the Product development and Management strategy for Connected Chillers. While working within the Digital Technologies group, the candidate will collaborate with Johnson Controls' Regional Service Execution teams to implement the digital product and strategy for Connected Chillers and help achieve scale, digital transformation, achieve growth objectives and expand service revenue targets.

How you will do it

• Candidate will develop, maintain, and implement the Connected Chiller Digital and Service Product features and roadmap.
• Manage assigned Connected Chiller digital products throughout the entire product lifecycle from ideation to launch following prescribed Johnson Controls methodologies.
• Lead innovation and design thinking exercises with diverse stakeholders to identify value propositions and develop detailed requirements for new product features.
• Perform research and conduct market / competitive analysis to form strategic guidance.
• Develop business cases for new products / features, including recommending product positioning and pricing strategy to drive digitally enabled services growth
• Develop key product performance metrics that are meaningful to assess impact on business growth and customer value creation
• Coordinate with stakeholders globally and regionally to collect and update product performance metrics for performance tracking on monthly basis
• Collaborate with engineering teams for hardware and software development. Align and prioritize development effort with product roadmap.
• Maintain product performance SLAs and prioritize continuous improvements by collecting end-user feedback, requirements, and issues. Maintain JIRA boards to manage workload.
• Collaborate with Commercial teams to develop Go To Market strategies, approach and Marketing collateral for Product
• Act as the official communicator to company executives, industry, regulatory bodies, sales teams and customers.
• Improve our overall ability to assimilate the change introduced by Digital Transformation through training, communication and product documentation and improve product adoption.
• Manage product technical literature and data with understanding of the sources and applications for the information, and associated industry and regulatory standards.
• Present product offering and strategy to internal and external groups.

What we look for

• Bachelor's Degree in Engineering, Business, or related field.
• Demonstrated experience in Chillers
• 10+ years in HVAC industry within Product Management or similar field (Engineering, Program Management, Technical Support, Technical Marketing/Sales, etc.).
• Strong communication skills with broad stakeholders in various technical and business disciplines
• Good judgement and decision-making skills to lead multi-functional new product programs to market.
• Customer-focused and positive approach to creative solutions.
• Financial acumen to support business case development.
• Experience in Project / Portfolio Management. Experience in Agile is a plus.
• Strong quantitative and qualitative analytical skills with an ability to objectively evaluate options/trade-offs and develop executive management-level recommendations
• Ability to balance multiple priorities in a fast-paced environment while delivering a timely and high-quality end work product

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.