Product Manager, Frontier Cart

Product Manager, Frontier Cart

At Frontier, seeing what's beyond the horizon is in our fiber. And we've been doing just that for over 80 years - connecting communities with emerging communications technology across the country. At Frontier, we're transforming our business to break new ground and taking the digital revolution across the nation. We've invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025. We're growing our team so you can join us in exploring and opening new frontiers. Here, you'll have the opportunity to build a powerful foundation for America's future and yours.

What we're seeking:

The product manager, Frontier Cart will be fully accountable for the execution and implementation of strategies to utilize the Frontier cart and to manage its performance. This role will report directly to the Director, ecommerce, as a function of Fiber subscriber acquisition and revenue growth. In this hybrid role, you will have a defined work location HUB which includes one work from home and four assigned days in the office set by your manager. The HUB for this role will be 1919 McKinney Ave, Dallas, TX.

What we need in you:

For this Product Manager position, we are not only looking for someone who can help build the Frontier Cart to manage specific use cases, but also someone who has a strong analytics mindset to understand and interpret data that will yield to positive changes that support the business.

What you'll do:

This role will be accountable to driving sales and revenue through the Frontier cart by executing on determined use cases.

Initiatives/responsibilities include the following:

• Cross-team collaboration with IT, UX, Marketing, Analytics, Legal and Brand to launch use cases as detailed in the channel strategy.
• Reporting out on status of feature launches and collaborating with stakeholders to mitigate any challenges that might arise.
• Responsible for writing and updating JIRA epics and features to lead requirements and functional needs of the business.
• Monitoring and managing performance of the channel with focus on a combination of leadership level reporting and tactical level performance management.
• Ad hoc reporting requests around traffic, performance, and sales.
• Managing critical relationships with internal teams, external partners and vendors.
• Identifying sales/ecomm optimizations that could help drive higher conversion and revenue growth. Helping to influence product roadmap/features on the RV cart experience that could be incorporated into the cart.
• Onsite Optimizations -Focus on regular site auditing to ensure experience is functioning as expected
• Employee/stakeholder training and support

What we offer:

Nothing is more important to our success than the team that built it. That's why we provide benefits to keep you and your family well. Some of which we're most proud to offer includes:

• Salary Range: $59,000 to $167,000
• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Day one medical, dental, vision and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, 3 weeks of paid caregiver leave and up to $10k in adoption program assistance

What background you should have:

• A passion for ecommerce, optimization and improving customer experiences
• Strong project management, organizational and presentation skills. Well versed in presenting data with ability to contextualize data and "tell the story"
• Minimum 2-3 years' experience with product management. Demonstrated expertise in writing requirements, release management and on-time delivery of customer experiences
• Experience working with IT development and project management tools (Jira, Asana, Smartsheets)
• Expertise in using Microsoft Excel and PowerPoint.
• Bachelor's degree required

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

In our line of work, where making connections is paramount, fostering a culture of inclusion is fundamental to our values. We firmly believe in leveraging the strength of diversity to drive digital connectivity forward. If your background brings a unique perspective and value different from what we've outlined, we encourage you to apply and join us in our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.