Product Manager, GTM/Platform

About Lyra Health

Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 10 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.

A Product Manager will play a critical role in owning product planning and launches, partnering

closely with Product (PM, Design), Engineering, Go-to-Market (GTM), Customer Success (CS),

Operations, and the leadership team to execute our product strategy and achieve our business

goals. This role is highly visible across the organization and is crucial to ensure that we execute

at a high level across every facet of product management, development, and operations.

Lyra is looking for an experienced Product Manager to help drive initiatives to support

our customers and end users. The ideal candidate is a strategic problem solver that is highly

collaborative, synthesizing input from many different cross-functional teams, articulating a plan,

and executing.

This role can be carried out hybrid, both from our Burlingame, CA headquarters, and remote/virtually. Candidates must be physically located within commuting distance of our headquarters.

Responsibilities

• Partner cross-functional with internal teams to identify pain points and define strategies to drive platform scalability
• Own product roadmap by gathering input, evaluating opportunities, and prioritizing
• features according to our business goals
• Drive excellent product development experience for the product/design/engineering team by writing concise documentation and engineering tickets, supporting the design process, running team rituals, and coordinating successful releases
• Track overall program metrics and effectively report out on program health to executive audiences
• Partner closely with channel partners to identify new opportunities
• Collaborate with Go to Market and Customer Success teams to ensure a seamless transition from product development to product launch and customer onboarding, and receiving feedback to further drive the product roadmap
• Identify and manage risks and issues that may impact the successful delivery of cross-functional initiatives and associated goals
• Foster a culture of continuous improvement by regularly reviewing and optimizing processes and methodologies

Qualifications

• 2+ years of experience in product management, or a related role in a software development environment
• Highly organized self-starter; able to multitask and apply structure to ambiguous situations
• Strong quantitative analytical skills and ability to think strategically and tactically to solve problems and drive results while operating in a fast-paced, dynamic startup environment
• Strong understanding of software development life cycle (SDLC) and agile methodologies
• Curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much more
• Demonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindset

Preferred Qualifications

• Experience working with platform product teams, scaling solutions across the business and other product teams
• Experience defining and shipping 0-1 features
• Bachelor’s degree in computer science, engineering, or related field

Diversity & Inclusion at Lyra

• Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.
• People come to Lyra with a range of needs, backgrounds, and abilities that influence their response to mental health support. Our diverse network of providers delivers comprehensive mental health treatment and support rooted in culturally responsive care, a multicultural approach that accounts for the impact of cultural backgrounds on each person’s care experience.
• Learn more at https://www.lyrahealth.com/diversity-equity-inclusion-belonging/

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, your data will be processed as per Lyra Health Workforce Privacy Notice. Through this application, we will collect personal information from you including your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA). Providing this information is optional and completely voluntary. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. For more information about how we use and retain your information, please see our Workforce Privacy Notice.