Product Manager - hybrid remote
Job Description
Kunai is a fast-growing digital consultancy focused on banking, payments, and fintech powered by a global network that attracts the best and brightest people from all backgrounds and cultures, driven by innovation and experimentation, spread across almost every single continent. Over the past decade, we've shipped over 150 products for clients that include Visa, American Express, Capital One, WEX, Wells Fargo, Ernst & Young, and TOMS Shoes. Our founders built a previous agency (Monsoon) that was acquired by Capital One in 2015.
- Collaborate with engineering teams to prioritize and execute on the platform's development roadmap.
- Ensure the platform's security, reliability, and resilience, with a strong focus on preventing and addressing cybersecurity vulnerabilities and incidents.
- Improve the developer experience by providing resources, documentation, and tools to facilitate feature development.
- Collaborate with various stakeholders, including developers, designers, and call center agents, to understand their needs and requirements.
- Oversee the triaging and resolution of technical issues on the agent servicing platform.
- Maintain and enhance the platform's health and management capabilities.
- Minimum of 3 years of experience as a Product Manager, with a preference for candidates with an engineering background.
- Experience working with large teams and complex systems, preferably in the fintech or startup industry or a regulated environment.
- Familiarity with AWS (Amazon Web Services) or other cloud providers.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Understanding that the role focuses on serving developers and improving the developer experience, rather than building UI.
At Kunai, we have built deep relationships with our clients. Our bar is high, and our mission is to always exceed our client’s expectations. If you are fanatical about customer success and driven to work on and solve tough technical challenges, we would love to chat with you!
Date Posted
10/30/2023
Views
5
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