Product Manager (Hybrid/Flexible)

About Working at Commerce

Wouldn't it be great to build your career at a bank that's known for helping people with their financial challenges? That's exactly what you'd be doing when you join the team at Commerce Bank. We're looking for teammates who are ready to do whatever it takes to help our customers with their everyday financial needs. You'd be helping yourself too, because Commerce has a tradition of recognizing and rewarding team members for their talent, skills and contributions.

No wonder we've been an industry leader for over 150 years and have developed a reputation as a great place to work in the financial services world. If you'd like to be a part of a team and culture that is respected by its peers and in your community, we should talk. We're always looking for the best and brightest.

About This Job

Commerce Bank is seeking an Acquisitions Product Manager who is responsible for the continuous improvement, evaluation and enhancement of Commerce Bank's consumer credit card branch and digital acquisition channels and is accountable for developing and implementing acquisition strategies to grow new credit card accounts. The ideal candidate for this position is a self-motivated, results-focused strategic thinker who is fluent with internal relationship management and well-versed in creating multi-channel campaigns to effectively reach consumers where they are at - digitally or in-person. This role will collaborate with internal business partners, industry consultants, and senior management to maximize the branch and digital acquisition channel opportunities and achieve growth.

Essential Functions

• Develop, implement, and manage consumer credit card acquisition strategies, marketing programs, sales content, and internal training to grow new accounts through the branch and digital acquisitions channels.
• Generate recommendations to improve consumer credit card branch and web channel performance based on learnings, best practices, and competitive landscape.
• Develop and present business cases for strategy recommendations and new initiatives.
• Closely collaborate with key business partners, including technical and creative teams, to execute initiatives.
• Forecast, measure, and report on KPIs for acquisition strategies and marketing programs.
• Manage efficient use of marketing budget.
• Performs other duties as assigned.

Knowledge Skills & Abilities Required

• Excellent collaboration and sales management skills.
• Proven leadership skills with the ability to work independently as well as lead cross-functional teams.
• Established project / program management skills.
• Strong analytical and problem-solving skills with ability to translate findings into strategies and initiatives that support new account growth.
• Proven track record of success with results-oriented, marketing campaigns and initiatives.
• Strong ability to tailor messages to internal and external audiences.
• Proven ability to build and maintain trusted, working relationships with business partners.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.
• Intermediate level proficiency with Microsoft Word, Excel, Outlook, PowerPoint & Teams.

Education & Experience

• Bachelor's degree in business, marketing, related field, or equivalent combination of education and experience required
• 4+ years in marketing experience required, preferably in financial services or credit card industry
• Spanish speaking proficiency preferred

In office 3 days a week, work from home 2 days a week

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Location: 811 Main St, Kansas City, Missouri 64105

Time Type:
Full time