Product Manager II

Bellese Technologies is looking for an experienced Product Manager to join our distributed team on our Hospital Quality Reporting (HQR) program working with the Centers for Medicare and Medicaid Services (CMS) federal agency. 

The ideal candidate will have 5 or more years of experience as a customer-facing digital product manager in a cross-functional agile environment, ideally in the public sector, professional services or a highly regulated industry. To be successful, this person must have a deep understanding of the consulting mindset, user-centered prioritization and the ability to build trust with a wide variety of stakeholders in a complex organization. Success requires a candidate who has excellent communication, collaboration and technical product skills. This is a user-focused role, working to translate the needs of users and the business into digital product features.

Being a Product Manager in the public sector is both challenging and rewarding. With the civic-tech movement at its early stages, Product Managers can play a vital role in shaping the movement and guiding it towards a direction where policy and technology can work hand-in-hand to create inclusive and easy to access digital services. Bellese Product Managers have the opportunity to:

- Facilitate the conversation and implementation of best practices that can improve processes and ways or working, such as expanding product thinking

- Assist in creating a culture of innovation, collaboration and cross-functional work

- Mitigate skepticism to change by demonstrating the benefits of working transparently and collaboratively across functions

- Champion skill diversity in team composition

- Prioritize responsible innovation

If you’re passionate about improving lives through digital products and services, Bellese is a great company for you.

$121,300-$140,800 Annual Salary + Benefits + Growth Potential

This is a US-based remote position.

Team you will be joining

• The Hospital Quality Reporting (HQR) Secure Portal is the only CMS-approved website for secure communications and health care quality data exchange between quality improvement organizations, hospitals, physician offices, nursing homes, end-stage renal disease networks and facilities, and data vendors. It provides secure data exchange to and within various CMS quality reporting programs, including Hospital Inpatient Quality Reporting, Hospital Outpatient Quality Reporting, Inpatient Psychiatric Facility Quality Reporting, Prospective Payment System-Exempt Cancer Hospital Quality Reporting, Ambulatory Surgical Center Quality Reporting, and the Medicare Promoting Interoperability Program.

What You Can Expect

• As an individual contributor in the Bellese Product department, you are seen as a trusted, emerging leader by both peers and clients. With the support of your manager and more senior peers, you’re focused on growing your technical competencies, learning the team's tools and current processes, and developing leadership, productivity and consultative skills. Your impact is on your workstream and, as you grow, on your program overal




Our work moves fast and so will you! With the support of your manager, team members and the Bellese community, you’ll dive right into getting familiar with Bellese and your program. This role requires a proactive self-starter who is comfortable taking an early lead while remaining humble, collaborative and flexibleur first year at Bellese might look something like this:

• Week 1 Get to know your manager, fellow teammates and Bellese
• Month 1 Start to become an expert on your product and its users; norm and form with your project team, build relationships with key stakeholders, and start making decisions!
• Year 1 Take on new challenges as a member of the Product Management discipline. This might include participating in a Bellese Community of Practice, becoming a member of a CMS Community of Excellence, or supporting new business development efforts.

Required Skills & Experience

• 5 or more years as a Product Manager building digital products in a cross-functional agile environment
• Expert knowledge of agile frameworks and principles and the ability to coach and mentor peers as needed
• In-depth knowledge of the requirements management cycle with excellence in defining, writing and testing requirements, acceptance criteria and definition of done
• Superior relationship building skills in large, complex stakeholder environments
• Exceptional communication skills across business, technical and creative stakeholders
• Proven ability driving progress in ambiguous environments
• Prior experience in a client-facing consulting or contracting role
• Management of complex systems and lower environments 
• Experience augmenting infrastructure platforms and devops
• Identify risks and implement mitigation techniques in a timely manner
• Serve as a trusted partner and advise customers on team’s product vision and roadmap
• Experience deriving accurate business value to stakeholders and managing tradeoffs 

Preferred Qualifications

• Formal training in a variety of agile delivery frameworks, including SAFe
• 2+ years working on a remote team
• Experience in a rapidly growing small business or startup environment
• Prior professional services, government, or federal consulting experience
• Experience building digital healthcare technology products and services
• Experience working in the public sector or a highly regulated industry
• Familiarity with accessibility requirements

Mindset

• As a consultant, you find joy in the art of the short stint and look for opportunities to productively challenge the status quo.
• As a collaborative leader, you leverage influence and trust, not authority to drive progress.
• As a continuous learner, you have a growth mindset, and inquisitive nature and aren’t afraid to take calculated risks.
• As a systems thinker, you take a holistic approach to evaluating the factors and interactions that could contribute to desired outcomes.
• As an agile team lead, you know that maintaining a mindset of people over process is a recipe for success.
• As a user advocate, you put the user at the heart of all problem-solving, from ideation through delivery. 

Benefits

• Four weeks paid time off yearly (prorated based on start date for the first year)
• 10 paid company holidays
• Flexible schedule and remote-first culture
• $3,000 annual education stipend
• Work from home setup including a Macbook 
• Collaborative, learning environment
• Medical, dental, and company-paid vision insurance
• Optional HSA account with some medical plans and a company contribution
• Company paid basic life and AD&D insurance coverages
• Company paid short and long term life insurance
• Optional critical illness and accident insurance
• 401K plan with 3% safe harbor contribution
• Wellness resources and virtual care
• Perks Plus employee discounts

Compliance Requirements

• U.S. Citizen and full-time U.S. resident 
• Has lived and worked in the United States for at least 3 of the last 5 years
• Willing and able to successfully complete a Public Trust background investigation conducted by the federal government

Compensation Range: $125,000 - $155,000

Closing Date: September 23th 2024

About Bellese Technologies

Bellese is a mission-driven Digital Services Company committed to pioneering innovative technology solutions in civic healthcare. Our dedication lies in making a meaningful impact on public health outcomes. Driven by service design, we strive to know the “Why” to understand the healthcare journey for patients, caregivers, providers, payers, and policymakers. Our goal is to design and build solutions that reduce confusion, provide clarity, support decision making, and streamline the process so that we and our partners can focus on providing better health outcomes by improving patient care and reducing costs and burden.

Public Trust and Other Background Investigations

Due to the nature of our work with the federal government, all successful candidates will require a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), Background Investigation (BI) or other relevant investigations as needed. Additional information regarding background evaluations or investigations can be found on the U.S. Office of Personnel Management website (opm.gov).

Disclaimer: Medical or recreational marijuana use is still considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. (see article)