Product Manager II

Alarm.com is the leading cloud-based platform for smart security and loT. The meaningful work we do gives property and business owners peace of mind, helps them conserve energy and water, and keeps them connected to loved ones and their businesses.  

Do you excel when you are in the middle of a challenging project? Thrive when things get complex? If you are someone who wants to work on interesting technologies and develop award-winning consumer products while working with smart and collaborative team members, Alarm.com is for you!   

Very few companies give you the opportunity to work across as broad a range of technologies as Alarm.com. As a member of the Energy Manaement and Home Automation team you’ll work to create new user experiences for homeowners and for professional installers across iOS, Android, and web. You’ll also get hands-on with technology tied to those UI/UX flows including ultra-low power IoT RF, edge computing, market-leading automation protocols, and machine learning-driven big data analytics. On top of that, Alarm.com offers a friendly culture with smart and productive co-workers who are committed to delivering an outstanding experience. 

RESPONSIBILITIES 

As a Product Manager II, you will be expected to: 

• Be the go-to subject-matter expert for your product areas. Have extensive knowledge of how our dealers and their customers use our products based on first-hand experience installing, troubleshooting, and using them. 
• Manage a variety of stakeholders both internally and externally, ensuring their needs are met despite competing demands on team resources 
• Utilize clear analytical thinking and communication that aligns project teams on the most critical next steps at each point in a product’s lifecycle 
• Motivate teams to deliver their best work and release products with minimal timeline slip while maintaining an unwavering commitment to delivering an excellent customer experience 
• Do whatever is needed to drive product support across its life cycle including writing product specifications, testing new features, soliciting customer and dealer feedback, creating documentation including marketing materials, overseeing quality assurance efforts, and supporting existing products 
• Disseminate information based on a detailed understanding of how our home automation functionality works including low-level firmware operation, cloud-based data aggregation, and information distribution to user interfaces and third parties  
• Ensure revenue, customer satisfaction, and adoption goals are met for your projects 
• Work with engineering, support, sales, and high-profile partners to resolve product issues 
• Plan the go-to-market strategy for new products – collaborate with engineering, sales, supply chain and other teams, educate stakeholders, and deliver product presentations 
• Conduct market research and outline proposals for delivering new product lines 
• Develop and maintain strong relationships with Alarm.com’s technology partners, all while identifying new players for our team to partner with that add value to our platform while minimizing additional overhead 
• Champion enhancements to existing products that drive enduring platform value 
• Other duties as assigned  

REQUIREMENTS 

• 2-3 years in product management with a track record of managing and launching successful products 
• Strong interest in UI and UX development for a variety of user types 
• Proven ability to successfully lead multiple projects simultaneously in a fast-paced environment 
• Strong quantitative, analytical, and critical thinking abilities 
• Excellent written and oral communication skills featuring attention to detail without losing sight of overarching objectives and what’s truly important 
• Passion for consumer technology and interest in developing a deep understanding of complex products and technologies 
• Effective computer skills (e.g. Outlook, Excel, PowerPoint) 
• General knowledge of business, economics and/or finance  
• Strong academic performance with a B.E., B.S., BA, or other more advanced degree 

Experience in the following areas is a plus: 

• User interface design
• JIRA and Confluence
• Web/mobile development
• Electrical engineering, computer programming, computer networking, RF technologies, cellular/wireless technology, math and statistics, home security systems, customer service, HVAC systems, and smart home automation.  

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services.  However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected]