Product Manager III

Overview

Why Product Management at GM Financial?

We are revolutionizing the auto finance sector through cutting-edge technology and modernization initiatives. Embrace our startup mentality within a stable, publicly traded company that has maintained its small-company culture. With over a decade of robust growth, we offer financial stability and an environment primed for continual advancement. As data enthusiasts, we rely on insights to drive our business objectives forward. Grow within the Product Manager role through consistent communication with stakeholders, strategic execution of the product vision, and collaboration with technical leadership throughout the company!

At GM Financial, our team members define and shape our culture - an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work - we thrive.

Our Purpose: We pioneer the innovations that move and connect people to what matters.

Responsibilities

About the role

If you're driven to get results and would like to collaborate within a growing and fast-paced digital marketing team, then GM Financial may be the right place for you. The Product Manager III is responsible for driving innovation and continuous improvement within the GM Financial loan originations channels. Reporting to the Senior Product Manager, the Product Manager III will lead the execution of a roadmap of features and experiences that exceed customer expectations and meet business objectives. You're a collaborator who can work closely among developers, UX designers, marketers, analytics teams and operations leaders. You'll be the subject matter expert for some of GM Financial's key digital customer channels and you'll be recognized as a fierce advocate for putting the customer at the center of everything we do.

In this role you will:

• Understand and evangelize the vision, strategic priorities and goals of the organization, translating them into a roadmap of features and enhancements that provide remarkable customer experiences
• Contribute to successful, continuous and on time delivery of product roadmaps, by identifying risks and developing and recommending mitigation strategies
• Lead the backlog prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
• Perform data analysis on key product metrics to quickly understand customer interaction and areas of opportunity
• Troubleshoots and researches issues related to changing trends, behaviors, or performance to identify what is impacting the business and determine how to address
• Establish and nurture relationships with key stakeholders and other influencers who contribute to the definition and ongoing support of loan originations strategies through stewardship, influence, motivation and change leadership
• Lead the high-level prioritization of initiatives, aligning experiences across channels and touchpoints to ensure the best business results
• Prepares product documents and provides stakeholders with the necessary product knowledge and technical expertise
• Participate in the planning of the future direction of loan originations channels and features by combining customer needs and insights with quantifiable business cases to establish program roadmaps and strategies that are built on consensus and buy-in from senior leadership and key stakeholders
• Identify optimization opportunities for continuous product improvement
• Influence and nurture a team of indirect team members charged with implementing the product roadmap

Qualifications

What makes you a dream candidate?

• Deep understanding of, and experience in product management, software product lifecycle, roadmapping, and agile methodologies
• Experience working within a matrix organization and collaborating with business stakeholders, user experience teams, project managers, developers, etc.
• A proven track record of project execution, completing and shipping excellent products on time, and on budget
• Strong analytical skills, with the ability to assemble and interpret data, create executive summaries, and deliver business insights
• Exceptional interpersonal communication (verbal and written), cross-collaboration and team skills
• Ability to dive into performance measurements with teams to help optimize and find key insights into performance
• Ability to manage multiple projects simultaneously
• Ability to synthesize analytic results into relevant and strategic recommendations
• Ability to understand and explain complex issues and clearly identify and communicate the situation at a high level
• Excellent oral/written communication and presentation skills
• Excellent persuasive and negotiation skills
• Excellent skills creating and managing a roadmap of features and enhancements

Education and Experience

• Bachelor's Degree or additional equivalent experience required
• 4+ years experince as a Product Owner/Manager on an Agile team required
  • Experience leading others through influence preferred
• Agile certifications required

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture - an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work - we thrive.

Compensation: Competitive pay and bonus eligibility

Work Life Balance: Flexible hybrid work environment, 2-days a week in office

NOTE: We are unable to consider candidates who require visa sponsorship for this position

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