Job Description
Garner’s mission is to transform the healthcare economy delivering high-quality and affordable care for all.
We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful data-driven insights. Our approach guides employees to higher-quality lower-cost care creating a system that works better for everyone. Patients achieve better health outcomes employers spend healthcare dollars more effectively and physicians are rewarded for delivering exceptional care rather than performing more procedures.
Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry and we are building a team of talented mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.
We are looking for a Product Manager III to join our Growth team. This person will be responsible for our holistic account creation experience including personalization security and enterprise partnerships. This role will be part of our Growth Area responsible for member acquisition education and retention. This role will report to the Director of Product Growth.
Where you will work:This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday Wednesday and Thursday.
What you will do:- Own the end-to-end account creation experience — from a member's first touch through a verified activated account — across web and mobile including the sign-up UI authentication and account security
- Optimize the activation funnel. Define and improve sign-up conversion and time-to-activation through experimentation funnel analysis and systematically removing friction and drop-off
- Personalize onboarding so members reach value faster tailoring the experience to eligibility plan type and member context
- Lead account security and fraud prevention — authentication account recovery and protecting members' health data — without adding unnecessary friction
- Coordinate SSO integrations with enterprise clients and internal teams ensuring a secure low-friction sign-on experience
- Own the roadmap and metrics for account creation: prioritize with data make trade-offs and communicate results to stakeholders
- Work day-to-day with engineering design and data science to ship and iterate quickly
- 3–5 years of Product Management experience with a track record of delivering high-impact features in a fast-paced environment
- Technical Fluency: A proven ability to navigate technical domains and dive deep into complex systems ideally with consumer product experience
- AI Fluency: A habit of using AI tools to work faster — prototyping research and analysis — and curiosity about how AI can improve the member experience
- High Autonomy: An "owner" mindset with the ability to take a complex unscoped problem and drive it to a successful resolution
- Expert Communication: Exceptional written and verbal skills with the ability to influence both internal engineering teams and external client executives
- Strong Analytical Foundation: A data-first approach to decision-making using metrics to guide product intuition and navigate difficult trade-offs
- Mission-Driven: A desire to be a part of a high-performing mission-driven team that operates with intense urgency a strong sense of individual accountability and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role helping shape the future of healthcare.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
Compensation Transparency:The target salary range for this position is $180000 - $205000. Individual compensation for this role will depend on various factors including qualifications skills and applicable laws. In addition to base compensation this role is eligible to participate in our equity incentive and competitive benefits plans including but not limited to: flexible PTO Medical/Dental/Vision plan options 401(k) Teladoc Health and more.
Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job please report it to law enforcement here and to [email protected].
Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability you may contact us at [email protected].
Skills Required
- 3-5 years of Product Management experience
- Technical fluency with ability to navigate complex systems (consumer product experience)
- Experience or familiarity with authentication account security SSO integrations and fraud prevention
- AI fluency and habit of using AI tools for prototyping research and analysis
- Strong analytical foundation and data-first approach to decision-making
- Exceptional written and verbal communication and stakeholder influence skills
- High autonomy and ownership mindset ability to drive ambiguous problems to resolution
- Willingness to work in New York City office three days per week (Tuesday Wednesday Thursday)
- Authorized to work in the U.S. without employer-sponsored visa (no sponsorship available)
What the Team is Saying
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What We Do
Garner Health is a health tech startup that is transforming the healthcare economy by enabling patients to receive high-quality and affordable care. Garner Health has two core offerings: Garner a benefit program that uses a new approach to data science and incentive accounts to help employees find the best doctors in their communities and Garner DataPro a provider recommendation platform that serves referrals based on the most accurate provider performance and directory data in the industry. Garner Health’s offerings utilize over 75% of the medical claims data in the United States to objectively examine patient outcomes based on more than 500 specialty-specific quality and efficiency measures. By analyzing millions of healthcare journeys across 82 distinct medical specialties Garner Health sets a new industry standard in delivering reliable actionable referrals and navigating patients to the highest-quality providers. Garner Health is a remote-first company based in NYC.
Why Work With Us
Our values connect us in caring deeply about doing something different and hard — transforming the healthcare economy. They create an actionable set of norms for how we operate including how we make decisions and support one another. Learn about our values here: https://www.getgarner.com/about.
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Date Posted
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