Product Manager, Internal Products

Who we are

Cross River, a highly profitable and fast-growing FinTech infrastructure bank, is on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services. Recognized for the fifth consecutive year by CB Insights as one of the 250 best global FinTechs, our comprehensive suite of innovative products powers banking, payments, lending solutions with a strong focus on regulatory compliance for partners like Affirm, Stripe, and Coinbase, and their millions of consumers.

We’ve tripled in size over the past three years, boasting over 900 employees, originating over $55B in loans, and supporting 480K businesses through the recent paycheck protection program. Our strong sense of purpose and nimble, adaptive, and collaborative culture has earned us a spot on American Banker's list of Best Places to Work in Fintech for the last five consecutive years. Backed by prestigious investors such as Andreessen Horowitz, Battery Ventures, KKR, and Ribbit Capital, Cross River offers industry-leading benefits like family medical plans, generous time off, matching 401K, pre-IPO equity, a flexible and hybrid work culture, and a shuttle from Manhattan to the office.

What we enable for others is what matters to us: come join a motivated team of people who devote their careers to allow our partners to focus on promoting financial inclusion.

What we are looking for

We are seeking an experienced Product Manager to lead the development and management of our internal products. This role will focus on managing products that streamline complex workflows and support business initiatives across the organization. The ideal candidate will be driven to create efficiency across various business lines and committed to helping the organization become increasingly productive. Your expertise in analyzing user needs, identifying opportunities for improvement, and delivering innovative solutions will be crucial to your success in this role.

You will join an exciting, recently revamped, Product team that deeply cares about growing with people who question assumptions, have strong judgment, execute fast, take ownership, act responsibly, help the team advance and improve its standards.

Responsibilities

• Identify opportunities to create efficiency and increase productivity by representing the needs of our internal teams and leading the end-to-end product lifecycle of internal products
• Collaborate with stakeholders to identify opportunities for efficiency and improvement in various business lines
• Create and maintain a product roadmap, working cross-functionally to align resources and deliver on objectives
• Own user needs and requirements, translating them into actionable product features and enhancements
• Drive the implementation of process improvements and change management initiatives, ensuring seamless adoption and integration of new solutions

Minimum qualifications

• Proven track record of successfully developing and managing internal applications or enterprise software solutions
• 3-5 years' experience in a Product Management or Technology role, preferably in the financial services industry
• Demonstrated ability to create and execute data-driven product roadmaps
• Strong analytical and problem-solving skills, with the ability to identify opportunities for efficiency and improvement
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels

Bonus

• Experience with workflow management or process automation tools
• Demonstrated success in implementing Objectives and Key Results, pre and post-launch
• Familiarity with Agile methodologies and experience working with cross-functional team

Salary Range: $160,000.00 - $180,000.00

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