Product Manager - Market Facing

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology-our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com

About our IT team

At ITS we see Information technology as a core enabler in delivering complex third-party logistics services at scale. ITS continues to invest in transforming its applications and infrastructure to support business growth and set us apart in the marketplace. An increasing percent of ITS IT spending is now allocated to innovation and transformation initiatives with the goal to rapidly leverage the following significant technology shifts to maximize business gain:

• Leverage public cloud to deliver elastic infrastructure for increased business agility, scalability, and resiliency.
• Use of the latest data analytics platform for informed decision-making, driving business outcomes, and uncover new opportunities with data-driven insights.
• AI and automation to improve efficiency and to speed up business processes and results.
• Digital apps to reinvent the workplace to boost employee productivity, agility, and digital dexterity through an engaging and intuitive work environment (employee experience).

About the Position

We are seeking an experienced Product Manager. You will lead the development, enhancement, and management of logistics products that cater to the needs of the market. Working closely with cross-functional teams, you will drive the strategic vision, product strategy, and execution to deliver innovative logistics solutions. Your role will involve deep market research, understanding customer needs, and translating them into actionable product strategies while providing mentorship to junior product managers. This role will include growing and managing a team.

Essential job functions

Essential activities include but are not limited to:

• Conduct comprehensive market research to identify market trends, customer pain points, and competitor offerings in the logistics industry.
• Analyze market data, customer feedback, and industry insights to identify new product opportunities and make data-driven decisions.
• Define the strategic vision, goals, and roadmap for logistics products, aligning them with business objectives and market needs.
• Collaborate with stakeholders to prioritize features, define product requirements, and create a clear and actionable product roadmap.
• Work closely with engineering and design teams to translate product requirements into well-defined specifications and user stories.
• Lead the product development process, including sprint planning, backlog prioritization, and ensuring the timely delivery of high-quality logistics solutions.
• Develop comprehensive go-to-market strategies, including product positioning, messaging, pricing, and sales enablement materials.
• Collaborate with marketing and sales teams to drive successful product launches and support ongoing sales efforts.
• Monitor key product performance metrics, customer satisfaction, and market adoption to identify areas for improvement and optimization.
• Continuously gather customer feedback, market insights, and industry trends to refine and enhance logistics products.

Basic Qualifications

• Bachelor's degree.
• 5 years of experience as a Market Facing Product Manager in Supply Chain or SaaS

Other Qualifications

• Skilled in creating Marketing and Functional Requirements
• Working knowledge of requirements gathering methodologies and processes
• Excellent communications skills, especially with customers, end users and leadership
• Thrives in a fast paced, team-oriented and collaborative environment
• Strong attention to detail
• Demonstrated analytical and problem-solving skills