Product Manager, Media Analytics

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary

Be part of Media Analytics Product Management team demonstrating the power of artificial Intelligence and Machine Learning to build new and innovative ways to watch and monetize content. Our mission is to redefine the way video is enjoyed.

Job Description

We're looking for an enthusiastic, quick learning, and diligent Product Manager to lead all aspects of how we demonstrate media analysis at Comcast and transfer to a global stage.

This role will be working with product counterparts across the organization as well as our Research team and Engineers. You will be encouraged to become an expert in our platform. You will balance meeting our partner's needs with maintaining a platform that is meant to serve multiple clients.

This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.

• Create roadmap for Features working across multiple partners
• Requirements writing that involves input from and socialization to other product and engineering teams.
• Works with Media Analytics engineers and researchers to scope and prioritize work needed to expand the functionality of the platform.
• Internalizes and represents the Voice of the customer throughout the product lifecycle.
• Performs competitive analysis and conducts market research.
• Teams with product development to deliver high quality products on time.
• Participates in the planning for improvements to product content, pricing, packaging, and features.
• Assists in budgeting and variance analysis of product's unit and financial performance, with goal finding opportunities and risks. Concisely communicate trends, opportunities, and risks, develop, and defend POV for product features/benefits.
• Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Lead the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be hardworking learners, users and advocates of our innovative technology, products, and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
• Get results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Qualifications

• Bachelor's degree or Equivalent
• Meticulous attention to detail
• Ability to derive analytical insights from data.
• Ability to communicate analytical/data insights
• Ability to gather, interpret and apply critical thinking and analytics to data in support of product decisions
• Strong verbal and written communication skills - ability to communicate effectively with both technical and non-technical audiences
• Ability to manage priorities in a fast-paced environment
• Comfortable working with cross functional teams to drive schedules and priorities
• Ability to be positive, confident, enthusiastic, energetic and display a willingness to learn
• Experience in fast paced technology or digital media industry is a plus
• Experience working in an Agile software development environment is a plus

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.