Product Manager, Observability

As a Product Manager focused on Dropbox’s Production Engineering Team, you will play a critical role in defining the strategic and tactical vision and roadmap for our Logging, Metrics, and Tracing solutions to deliver world class Observability capabilities to a variety of engineering and business teams. You will be responsible for working across multiple teams to understand their technical and business needs and figuring out how to build and evolve our Observability capabilities to meet those needs of the enterprise. You will have a significant strategic impact and influence Dropbox’s Observability strategy and will be uniquely positioned to empower hundreds of developers and improving the experience for millions of Dropbox users.

• Own Logging, Metrics, and Tracing roadmap and strategy for all of Dropbox.
• Understand and continue learning the Observability landscape. Bring the best of breed industry best practices and solutions to Dropbox’s observability capabilities.
• Showcase your team’s observability capabilities to various engineering and business teams and understand your customer. Make observability enablement a seamless and intuitive experience.
• Be an expert at prioritization — a deep partnership with engineering is key to ensure that we are appropriately balancing foundational efforts with new capabilities that reduce complexity and advance short term and long term goals. 
• Drive to results. Your expertise in navigating, unblocking and persisting through challenges that arise during execution will be important as you deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal and external stakeholders.

• BS or MS in Computer Science, Electrical Engineering, Business, Applied Math or Statistics, or relevant experience.
• 4+ years of PM or Engineering Manager experience working on monitoring, logging, and observability tools, frameworks, and platforms like Splunk, Datadog, Elastic, Grafana, Prometheus, Open Telemetry, etc.
• Keen eye for details and data driven decision making using enterprise analytics tools. 
• Proven ability to collaborate with engineering teams and cross-functional partners in a highly collaborative environment.
• Be effective and communicate clearly and concisely with engineering and product leadership, and influence our technical strategy.
• Build consensus and listen well, but can also drive hard decisions. 
• Ability to sell and influence without authority, and deal with ambiguity

• Competitive medical, dental and vision coverage
• (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
• Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
• Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
• Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support  
• Mental Health and Wellness benefits 
• Free Dropbox space for your friends and family