Product Manager Payment Solutions

Who We Are

Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for millions of vehicles around the world through connectivity with hundreds of tolling and issuing authorities.  

How We Work

As a future focused organization, we are looking for people who want to create relevant solutions today that will work tomorrow ensuring more people around the world reach their destination safely and easily.

Position Overview

Verra Mobility is seeking an exceptional Product Manager Payment Solutions for the Commercial Services business unit to assess current state financial transaction processing capabilities throughout the core product suite and develop and implement a roadmap to achieve best-in-class performance in payment processing, customer and client financial management and related areas.  This role will partner with key stakeholders in aligning on a product strategy that will maximize client, customer, and Verra benefits by enabling effective, efficient, and customer centric payment processes for the Tolling and Violations services being provided.  The individual in this role will drive product discovery, market research, and industry benchmarking to formulate a market point-of-view, envision new services, create business cases, and develop the tools required to commercialize enhanced financial management and payment processing capabilities.  Working in close partnership with external partners and internal Finance, Product, Engineering, and Customer Success teams, this role will enable enhanced and new services aligned with the strategy, share the product vision with diverse stakeholders, and regularly report on the product development pipeline status.

What you'll do

Planning

• Drive the success of all aspects of financial management and payment processing by partnering with stakeholders, aligning on a product strategy and deliver measurable results that solve our customer problems.
• Gather voice of customer insights in partnership with the Customer Success team.
• Collaborate with technology team to define technology roadmap including architectural update and enhancements.
• Develop a deep understanding of the market environment so as to understand market issues, opportunities and requirements.
• Define new product and service payment solutions for current customers while also planning new adjacent solutions for the business.
• Utilize business cases to prioritize the roadmap
• Maintain a multi quarter product roadmap

Develop / Launch

• Deliver product and service releases on-time and on-budget utilizing a structured process
• Work with Engineering teams to identify, design and build scalable platform components that win in the market
• Collaborate with program management to drive successful launches

Run the Business

• Serve as the expert on our payment and transaction services and capabilities based on in-depth knowledge of the payments industry
• Define, track and elevate key metrics and success criteria to ensure offering success
• Collaborate with Marketing, Sales and Support teams to drive revenue, profit and engagement from all channels
• Own the product P&L as one measure of our shared success

What we're looking for

Business Qualifications

• Proven track record of successful product / service portfolio management with a focus in the following areas:
  • Merchant Processing vendors and ecosystems
  • Visa/MC/Amex ecosystems and regulations
  • Dynamic card descriptors
  • Network transaction ID
  • Chargebacks
  • PCI compliance
  • Card account updater
  • Authorization optimization
  • Batch card processing
  • Payment tokenization
• Utilized a structured process for complex roadmaps planning
• Experience performing market studies, competitive analysis, including, industry benchmarking, competitive analysis, market studies; and identifying product value proposition and market differentiation.
• Capability to think commercially to drive business cases, product packaging strategies and margin improvement.
• Proven competence in project management
• Successfully interfaced with suppliers/customer/sales facing teams
• Experience in commercialization of software-as-a-service and BPO solutions

Individual Qualifications

• Bachelor's degree in Technology, Engineering, or Business. Master’s degree in Business Administration preferred.
• Minimum 5 years working as a Product Manager for B2B, business process outsourcing, or technology company
• Strong critical thinking, problem-solving abilities, and business acumen
• Excellent verbal and written communication skills.
• Excellent interpersonal, presentation and facilitation skills
• Proven ability to function both as an individual contributor and member of a cross-functional team
• A demonstrated commitment to high professional ethical standards
• Moderate travel required (10-30%)