Product Manager (Remote)

Medically Home (“MH”) is a fast-growing, technology-enabled company that was founded to make a major, positive difference in the way medical care is delivered. MH is leading this shift by providing high-quality, real-time nursing care and services along with all the necessary tools and infrastructure to safely shift advanced, acute medical care from hospitals to the comfort of the patients’ home. We are deeply committed to creating superior patient and family experiences and outcomes.

Medically Home's Product Team is responsible for creating and executing the roadmap for the company's core software product offering: Cesia Continuum, as well as support implementation of the platform Cesia in new health system customers, along with our colleagues on the Clinical, supply chain and implementation teams. Our product team leverages the varied expertise of members of the team and highly values a Clinical background and Clinical operations expertise.

The Product Manager partners with product management leaders and subject matter experts across key domains – particularly our supply chain network – to support the full feature development lifecycle, from initial requirements exploration to use case and business requirements development, through ideation, development, documentation, and roll-out support. Like all members of the product team, this role will also be involved in deployment of the Cesia platform with our health system customers.

We believe that innovation comes from combining many perspectives – deep Clinical experience, a knowledge of how healthcare organizations do (and don’t) work, and a sense of the opportunities that come from new technologies. As a young company, Medically Home looks for employees who are interested in learning, growing, and pickup up the ball and running with it. The occupant of this role will have the opportunity to engage with a broad variety of product management activities, and work closely with our product leadership team, customers, and other key stakeholders.

Reports To: Principal Product Manager
Location: Remote
Travel: 20-25%

Key Duties and Responsibilities:

• Work with product management leadership to analyze logistical challenges in care delivery models and capabilities

• Work with product management leadership to develop financial models including pricing, return on investment, and model cost structure

• Support product management leadership on the requirements, designs, deployment, and adoption of new features.

• Support product management on design required documentation, scopes, mockups, etc.

• Identify and define core challenges and workflows for various stakeholder groups that provide care or support care delivery (i.e. Registered Nurses, In home clinicians, service coordinators and supply chain managers)

• Manage stakeholder communications for individual product development projects.

• Stay up to date on current operational practices and workflows in the virtual hospital

• Demonstrates Cesia workflows to various stakeholders in a way that includes knowledge of standard Clinical workflows and patient safety considerations that are embedded into the platform

• Create and maintain project plan and development tracking

• Maintain, modify, and respond to comments in system of Initiative, Epics and Features

• Collaborate with product management teams to develop monthly governance updates for Medically Home leadership

• Implementation of PM best practices, meeting management and internal documentation

• Work with product and implementation leadership to support dissemination of the Medically Home care delivery model leveraging the Cesia platform and supporting Clinical operations processes.

Requirements and Qualifications

• A bachelor’s degree or equivalent degree and advanced degree in business, public health, or another relevant discipline (e.g., MBA, MPH) required.

• Product Experience in stakeholder engagement, process, and technology experience across Clinical settings required

• Ability and affinity for active listening and a track record of strong customer and stakeholder communication.

• Familiarity with Clinical operations and processes throughout the healthcare continuum

• Strong written communication skills.

• Must have experience conducting meetings and presentations.

•  Must be comfortable working in a fast-paced organization that is evolving quickly

Consistent with Medically Home’s values of serving our patients, customers and team members, Medically Home has implemented a vaccine policy consistent with those commitments. Therefore, all MH team members are required to be vaccinated against COVID-19 as well as seasonal influenza.

At Medically Home, we are committed to creating a diverse and inclusive environment. If you are excited about this role or about our company’s mission but you aren’t sure if your past experience ticks all the boxes in this job description - apply anyway. You might just be the right candidate for this or other opportunities in our organization.

Medically Home is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. Medically Home does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable federal and/or state law.