Product Manager - Small Business Deposit

Job Description

In this role, you will develop the banking strategy for assigned bank products and services, provide marketing oversight and support to Commercial and/or Retail banking teams. You will be accountable for strategy development and recommending new product features and services for the purpose of growing customer adoption/use of product and services. In addition, you'll perform role of product advocate on cross-functional teams, presenting new product proposals and/or enhancements that support achievement of revenue and profit objectives as well as contribute to the bank's growth strategy.

Functions

• Create the strategic direction for the product line to ensure competitive, compliant, marketable, and profitable products are available for target customer segments. You will champion product line by clearly articulating product positioning, key benefits, and value proposition. This will include developing and maintaining the assigned product line roadmap, delivering product requirements, and bringing new products and services to launch.
• Manage all product line compliance and regulatory adherence.

• Design and define new product requirements, features and product campaigns to drive product penetration.
• Evaluate and enhance actively sold and serviced products, identify opportunities for revenue enhancements, tracking profitability and managing changes to assigned products. This will include evaluating the impact of regulatory changes, risk assessments, incorporating Bank initiatives, and customer needs analysis on new and/or enhanced products and services.
• Assess and report on the effectiveness, revenue generation, market penetration, and profitability of new and existing products and services. You will measure and track the financial performance volume against established goals.
• Lead cross-functional project teams in the creation and launch of new products and enhancements based on market needs. This will include partnering with Creative Strategies, Corporate Communications, Bank Support, Training, and other stakeholders to create and execute effective product launches, promotions, and campaigns. In addition to including developing project plans, presentations, development of training material, communications and other information related to product launch.
• Negotiate contracts with and managing the vendor relationships with those who provide products and services to the Bank. You'll conduct risk reviews and analysis of effectiveness of vendors, and alternative options of competing vendors, products, and services.

• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learn, demonstrate, and foster the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.

• Embraces our vision to become "The World's Greatest Bank."
• May perform other duties as assigned.

Qualifications

• Extensive ability to initiate and drive projects to completion with minimal guidance. This includes demonstrated project leadership of product development teams, comprised of cross-functional experts, marketing colleagues and vendors.

• Extensive knowledge of the Bank's products, services, processes, and infrastructural components that impact assigned products and services.
• Extensive written and verbal communication, presentation skills, and project management skills. Ability to train and present to small and large audiences. Ability to present findings and recommendations to the most senior levels of the organization.
• Extensive ability to work effectively with individuals and groups across the company and with vendor partners to achieve positive customers experience and timely problem resolution.
• Extensive marketing and product development concepts and practices, product lines and potential applications, and customer requirements.
• Extensive Regulatory and Compliance background.

• 7-10 years of product management and banking experience combined, required
• Bachelor's Degree in business, finance, or related field, required.
• Master's Degree in business, finance, or related field, preferred.

Physical Requirements and Working Conditions

Work involves:

• Sitting
• Occasional walking
• Lifting to 10 pounds
• Office Environment

Travel:

• Occasional

No relocation is offered.

About Us

We do things a little differently here at Umpqua. Our retail stores serve as community hubs, our associates are given up to 40 hours of volunteer time each year, and we're never satisfied with the status quo. Greatness has no finish line, so we continue every day to keep people at the center of everything we do. We focus on building relationships, understanding our customers' needs, and connecting to people in new and innovative ways -- always staying true to our mission of providing personalized banking for all people, whenever and however they prefer to bank.

Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

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