Product Manager, Travel

CLEAR is partnering with the TSA to bring frictionless PreCheck® enrollments and renewals to our airports, providing increased choice in where and how to sign-up with no appointment required. As a PM2 you will be responsible for shaping the future of our consumer travel experience through our new PreCheck® line of business. You obsess over enabling frictionless travel experiences for customers. You bring a high level of creativity to product management, and you’re interested in complex consumer-oriented problems, can think big, execute and excel in ambiguity. You possess a strong understanding of design and ability to partner with design and UXR teams to craft a magical, award-worthy consumer experience.

In this role you will work cross-functionally with Engineering, Design, Research, Business, Operations, and directly with our partners at TSA.

Ideal candidates possess vision, grit and attention to detail to transform big dreams into reality. You must enjoy engaging with customers and evangelizing their needs. You balance abstract strategic thinking with outstanding execution – holding yourself and your team accountable to delivering successful outcomes. You’re passionate about pioneering solutions for complex consumer pain points. You’re a tenacious, enterprising, self-starter who is obsessed with the art of the possible and relentless execution to join us in driving the impact of our consumer products and experience.

What You Will Do:

• Be the primary driver for our PreCheck® product
• Define the product roadmap in the context of broader organizational strategies and goals, in collaboration with our internal and external partners
• Incorporate understanding of customers, data, research, rapid prototyping and market analysis to inform product strategy and roadmap
• Be an SME in understanding government requirements processes, why those requirements exist, and how best to solution against them
• Build strong relationships and stakeholder trust, leaning on these relationships to influence and gain buy-in
• Develop experiments and prototypes to better bring light to complex issues where data isn’t so accessible
• Collaborate with engineering and design leadership to build impactful product features
• Earn ever-increasing autonomy for yourself and your team by building a strong reputation across the company for excellence and accountability

Who You Are:

• 3-4 years of experience in product management, preferably in consumer focused roles and/or working alongside partners in government
• Demonstrated track record building stakeholder relationships through outstanding communications and collaboration skills
• Unafraid to dive deep into the details, while also still able to come up for air and see the big picture
• Strong leadership, organizational and execution skills
• Ability to create clarity and drive focus in complex and dynamic contexts
• Proven track record of taking a data-driven approach to evaluate competing priorities and align to product goals and company's OKRs
• Customer focused and deeply understand the market and unmet needs
• You are an excellent communicator who articulates the product strategy and roadmap, structure the problem at hand
• You understand how and when to say no, leveraging qualitative and quantitative data to support your position
• You are driven, take initiative and motivate others
• You are comfortable with ambiguity and challenge, thriving in a fast-paced environment and able to operate independently
• You have patience and persistence, knowing not everything will go as planned
• Growth mindset: self-aware of strengths and areas to develop

How You'll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.