Product Manager, Workers' Compensation

The Product Manager, Workers’ Compensation, is responsible for the performance in assigned product lines and territories.  They have responsibility over Workers’ Compensation product and underwriting process enhancements , regulatory compliance, and distribution along with a focus on quantitative analytics for measuring efficiency and profitability. The role is responsible for evaluating  and monitoring how the business metrics are performing in a given timeframe and identifying trends including but not limited to: product mix, quote and conversion level, claims frequency, and retention. The Product Manager is working closely with the technical product management team to build and improve systems to ensure a great customer/agent experience, as well as, allow for effective and compliant operations.  They will also be leading others in the assigned product line(s) to help leverage capabilities to make Pie successful.

• Oversight of Product & Process
• Partnering with pricing analyst team to identify competitive market rates structures for assigned lines.
• Using a systematic approach to  optimize automation and transactional efficiency in the UW process.
• Research and identify new or underserved markets for growth opportunities.
• Review and recommend enhancements to the underwriting appetite to improve performance, profitability and partner experience.
• Compliance
• Ensuring the Commercial Lines products including forms, rules and rating plans meet the compliance guidelines of each state.
• Collaborate with Legal and Compliance to design automated compliance systems to remove manual processes.
• Working with internal and external partners to file new programs with individual states- ongoing process.
• Developing Product Tools 
• Working with the engineering product team to build foundational elements for Commercial Lines into Pie’s systems.
• Support continued development of rating & policy management systems alongside the Engineering and Product teams to create systems and other tools that meet the business needs.
• Manage and implement approved rate/rule/form changes in the policy management system.

• Bachelor's Degree or equivalent experience with some college coursework is required. A Master's Degree is preferred.
• CPCU or CIC Certification preferred.
• At least 6 years of underwriting or product experience in Commercial Insurance with an emphasis on Workers’ Compensation is required.
• Advanced communication (written, verbal and presentation) skills, to deliver complex information effectively and align people with the needs of the project/team.
• Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future.
• Advanced awareness of workflow, and project tradeoffs to make decisions based on needs now and into the future.
• Strong analytical and critical thinking skills.
• Advanced capabilities in managing and manipulating data in Excel, and knowledge in SQL and snowflake preferred. 
• Ability to make decisions and drive results in a fast-paced high-growth environment.
• Effectively identify trends and patterns within data sets.  
• Effective organization and time management skills with the ability to work in ambiguous environments, while adhering to project deadlines.
• Ability to creatively solve problems and overcome regulatory roadblocks.
• Knowledge of Commercial Insurance regulatory compliance. 
• Strong knowledge of different types of distribution channels (Direct to business lines, independent agents) including process dynamics and economic metrics.
• Excellent interpersonal skills with the ability to build rapport and relationships with individuals at all levels across the organization.

Compensation range for position: $115,000- $155,000

#LI-JG1