Product Operations Associate

About Paxos 

Today’s financial infrastructure is archaic, expensive, inefficient and risky — supporting a system that leaves out more people than it lets in. So we’re rebuilding it. 
We’re on a mission to open the world’s financial system to everyone by enabling the instant movement of any asset, any time, in a trustworthy way. For over a decade, we’ve built blockchain infrastructure that tokenizes, custodies, trades and settles assets for the world’s leading financial institutions, like PayPal, Venmo, Mastercard and Interactive Brokers. 

About the team

The Product Operations team acts as a bridge between our customers and products, helping to turn ideas into tangible, market-leading solutions. We ensure the smooth execution of day-to-day operations, create excellent customer experiences and work closely with internal partners across product, engineering and customer success to drive new initiatives forward from design to implementation.

About the role

We’re looking for a Product Operations Associate to be at the forefront of our dynamic business lines, supporting core activities that keep our company running smoothly. The role is a unique blend of both developing and delivering best-in-class business operations, including asset settlement, reconciliation, analytical reporting and customer interaction. 

You’ll have a hand in several projects and strategic initiatives across Paxos, including digital asset custody and stablecoin management. You’ll work closely with our senior associates and program managers to have a direct impact on Paxos’ growth and the broader acceptance of digital assets in global finance.  

About you 

We're looking for recent graduates or those with up to one year of experience who are ready to roll up their sleeves and make an impact from day one.

• You have strong analytical skills, and ability to recognize and analyze trends in data is a plus.
• You have a strong attention to detail and passion for solving problems.
• You have the ability to thrive in ambiguity, organizing effectively  and asking the right questions.
• You have the ability to multitask and prioritize in a fast-paced environment.
• You’re comfortable working in a tech-driven environment and can  coordinate across several stakeholder groups (Engineering, Operations, Compliance, Marketing, People, Strategic Initiatives, Office of the CEO)
• You have the ability to “get your hands dirty” and create leverage on projects by bringing your unique expertise and willingness to learn the moving parts.
• You have a strong project management orientation, with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve for them.
• Experience in FinTech or financial services is a plus.