Product Operations Manager

🚀 About Flipster

Flipster ( flipster.io ) is a next-level trading platform that is connecting investors to insight and new opportunities brewing in the cryptoverse. We uncover exclusive opportunities and provide a high-performance platform to put them to work. We believe in an exciting bold future for crypto. A decentralized well-governed space that sparks progress for investors traders and amazingly innovative crypto projects simultaneously. Flipster will unlock access to ideas we can't even imagine yet. We aim to propel their development and uncover potential.

As a Product Operations Manager at Flipster

You will play a critical role in partnering with product managers and driving the operational execution of campaigns and feature launches. This position requires a strategic hands-on operator who can organize complex projects foster alignment across teams and ensure flawless execution of both day-to-day activities and high-profile initiatives. You will collaborate with cross-functional teams to improve workflows manage campaigns and enable the delivery of world-class user experiences.

Responsibilities

• Project Management

• Coordinate Execution: Partner with Product Managers (PMs) marketing teams (social CRM) and operations to deliver campaign assets such as landing pages in-app banners and rewards distribution.

• Stakeholder Alignment: Drive cross-functional discussions and keep teams informed of campaign progress blockers and results.

• Feature Launches: Organize and oversee operational tasks to ensure cross-functional teams are aligned and ready for upcoming feature launches.

• Campaign Organization: Maintain documentation timelines and communication channels to facilitate smooth campaign delivery.

• Planning: Support PMs in roadmap organization and planning ensuring priorities are clearly defined and communicated.

• Business Operations

• Cross-Functional Visibility: Develop tools and frameworks to improve visibility into ongoing initiatives and ensure teams stay aligned.

• Scalability: Build workflows that grow with the organization enabling smoother product development and campaign execution at scale.

• Process Improvement: Identify inefficiencies in product and campaign workflows and implement solutions to improve speed visibility and outcomes.

• Day-to-Day Operations: Provide support for banner management campaign tracking and ad-hoc operational needs.

• Tool Development: Create and refine operational tools dashboards and templates to streamline team collaboration and reporting.

Qualifications

• 2–5 years in product operations workflow optimization campaign management or program management roles ideally in tech or startups.

• Proven ability to work cross-functionally balancing priorities and communicating effectively with stakeholders across teams.

• Strong problem-solving skills with a data-driven approach to decision-making.

• Experience with tools like Notion Jira and project management software; familiarity with CRM and marketing platforms is a plus.

• Fluency in English is required; proficiency in Korean is a strong plus.

• Interest in cryptocurrency blockchain or trading platforms is a bonus but not required.

• Exceptional organizational skills with the ability to manage multiple priorities and deadlines.

Hiring Process

• CV/Resume Submission

• 1st round interview

• 2nd round interview