Product Operations Manager

XR is a global technology platform powering the creative economy. Its unified platform moves creative and productions forward, simplifying the fragmentation and delivering global insights that drive increased business value. XR operates in 130 countries and 45 languages, serving the top global advertisers and enabling $150 billion in video ad spend around the world. More than half a billion creative brand assets are managed in XR’s enterprise platform. As XR continues to pursue an aggressive growth strategy, it aims to further expand, cultivate, and establish client relationships with ad agencies and brands.

Above all, we are a supportive and collaborative culture dedicated to DEI. We are caring, dedicated, positive, genuine, trustworthy, experienced, passionate and fun people with loyalty to our customers and our fellow teammates. It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be.

We are seeking a talented Product Operations Manager to join our team. The ideal candidate will thrive in a fast-paced, collaborative environment and have a passion for optimizing product development processes to drive excellence across the organization. You will play a critical role in facilitating product development processes, providing governance and visibility to effectively operate.

XR is in a transformative period – bring our product front-and-center to the way of which we work, globally. Growing from project-based execution. XR desires to implement modern Product Development processes that are focused on value stream teams. We desire to move at speed, towards highest value for our customers with the guidance of policies to govern success. To do so, we require a passionate Product Operations Manager to develop, implement and optimize processes to standardize and increase efficiency in our Product Development.

This role will be critical in providing visibility into the value created from product development investments. A successful candidate in this role will be a self-starter, have a strong analytical background, product knowledge and have strong ability to influence others. This role will collaborate with senior Engineering, Data, Design and Product leaders and provide visibility to C-Suite executives.

A subset of specific responsibilities are outlined below, however the ideal candidate will join the team and do what it takes to get the job done with quality.

Job Responsibilities

• Oversee and optimize the product development lifecycle, from ideation through to delivery and iteration.
• Develop and enhance standardized processes for product development operations, ensuring alignment with cross-functional teams.
• Develop and implement efficient processes for tracking product metrics, feedback loops, and iteration cycles.
• Identify areas for process improvement within the product team and lead initiatives to drive continuous improvement.
• Leverage data to provide insights on product performance, team productivity, and operational efficiency.
• Prepare regular reports on product metrics and key performance indicators for leadership

• Bachelor’s degree in Business, Engineering, Information Technology, Computer Science, or related field is preferred.
• PMO, CAPM, Agile or Scrum certification is a plus.
• 4+ years of experience in Product Operations, Product Management, Project Management, or related fields is required.
• Strong experience working in cross-functional teams with product, engineering, and business stakeholders required. Experience working in a media and advertising technology company is a plus.
• Proven track record of successfully developing and optimizing product development processes is required.
• Excellent project management skills, with experience using tools like JIRA.
• Strong analytical skills, with the ability to interpret data and provide actionable insights.
• Exceptional communication skills—both written and verbal.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to manage multiple priorities simultaneously and work under pressure.
• Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to challenges.

ER Culture & Why You Will Love Working Here 

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal 
• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be
• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills 
• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR. 
• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to
• XR celebrates diversity of ideas, people and experiences
• Generous PTO, flexible work schedules and hybrid working arrangements create a rewarding work-life balance