Product Operations Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Operations Specialist in Canada.

In this role, you will play a critical part in improving how a high-growth, product-led organization operates across its core user funnels and product workflows. You will act as a bridge between Product, Engineering, Analytics, and Marketing teams, ensuring that insights, user feedback, and operational signals are translated into clear actions that improve product performance. The role is highly cross-functional and focuses on enhancing execution quality, identifying friction points in user journeys, and supporting fast-paced experimentation cycles. You will help ensure that product launches, optimizations, and fixes are delivered efficiently and with high quality. This is a high-visibility role where your work directly influences customer experience at scale. You will also gain exposure to growth experimentation, product analytics, and cross-team coordination in a highly data-driven environment. The role is ideal for someone who thrives in structured problem-solving environments and enjoys improving systems that impact millions of users.

• Support product teams by analyzing user journeys, identifying friction points, and helping improve funnel performance through structured insights.
• Own the collection and synthesis of user feedback from support channels, reviews, and research to inform product improvements.
• Coordinate bug triage and resolution with engineering teams to ensure issues are prioritized, tracked, and resolved efficiently.
• Assist in the execution of product initiatives, including scoped launches, feature updates, and operational improvements across the product lifecycle.
• Partner with Product, Design, Engineering, and Analytics teams to support experimentation, A/B testing, and data-driven decision-making.
• Help maintain documentation, workflows, and operational processes to improve clarity, scalability, and execution quality across teams.

Requirements

• 2–3 years of experience in product operations, product management, consulting, or a similarly analytical role in a fast-paced environment.
• Strong structured thinking and problem-solving skills, with the ability to break down complex systems and identify actionable insights.
• Comfortable working with data to analyze product performance, user behavior, and experiment outcomes.
• Strong communication skills with the ability to collaborate effectively across technical and non-technical teams.
• High attention to detail, strong organizational skills, and ability to manage multiple priorities in a fast-moving environment.
• Strong interest in product development, user experience, and growth experimentation.

Benefits

• Competitive base salary aligned with experience and market standards
• Equity opportunities as part of the total compensation package
• Comprehensive health, dental, and vision insurance
• Paid time off, parental leave, and flexible leave policies
• Retirement savings plans with employer contributions (US and Canada)
• Wellness and mental health support programs
• Exposure to high-scale product operations and fast-paced growth environments